A USAA insured driver rear ended my vehicle whi...
GetHuman用户~jhcesi来自November 6th, 2017的USAA条客户评论
~jhcesi案的背景
GetHuman:~jhcesi-您能告诉我们其他USAA个客户何时提起诉讼吗?
~jhcesi:Yes I can。在October 29th上是morning。
GetHuman:您是否接触到USAA,如果可以,怎么做?
~jhcesi:我使用了我在GetHuman USAA客户电话号码页面上找到的800-531-8722号码:USAA客户服务电话号码 GetHuman:这些常见的USAA客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~jhcesi 常见 USAA 问题的列表)
~jhcesi:“ Coverage Questions”是我尝试使用to call的原因。
~jhcesi对USAA客户服务的评价
GetHuman:那么,您如何总结GetHuman的USAA客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~jhcesi:A USAA insured driver rear ended my vehicle while she was listening to a book on tape and talking on her cell phone. She, and USAA confirmed in writing it was her fault and USAA told me in writing they were responsible for the damages and the repair cost. USAA strong armed me into taking my car to their repair center. Two week after delivery USAA Total Loss department called and left a message on my voice mail they had decided not to make the repairs and to please send them the title so they could file it for destruction and to return the rental car immediately. The car is in excellent condition and under all manufacturer's warranties. The engine only had *,*** miles on it at the time of the accident. USAA will not accept a repair estimate from me. USAA has threatened me several time to send them the title or they will turn me and my vehicle over to the state, reporting that my car is unsafe and a hazard to be on the road. I took my car over to the highway patrol and they said it looke
GetHuman:让我们量化一下您与USAA联系的经验。在1到5的范围内,如何轻松解决USAA问题?
~jhcesi:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~jhcesi:在沟通方面,我会给他们五分之三的two。
GetHuman:USAA快速有效地解决问题的能力又如何呢?
~jhcesi:为此,我要说出五分之二的three。
GetHuman:最后-对其他USAA客户有何建议?
~jhcesi:在一天中的早些时候或深夜给他们打电话。不要忘记USAA可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~jhcesi在October 29th, 2017发生的USAA客户服务问题中得到了一些有用的反馈和措辞。