US Bank: Three calls. All I wanted to do was change my...
GetHuman用户GetHuman-311685来自ноябрь 22-го, 2017的US Bank条客户评论
GetHuman-311685案的背景
GetHuman：GetHuman-311685-您能告诉我们其他US Bank个客户何时提起诉讼吗？
GetHuman-311685：Yes I can。在ноябрь 15-го上是middle of the night。
GetHuman：您是否接触到US Bank，如果可以，怎么做？
GetHuman-311685：我使用了我在GetHuman US Bank客户电话号码页面上找到的800-872-2657号码：US Bank客户服务电话号码 GetHuman：这些常见的US Bank客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-311685 常见 US Bank 问题的列表）
GetHuman-311685：“ Update Account Info”是我尝试使用to call的原因。
GetHuman-311685对US Bank客户服务的评价
GetHuman：那么，您如何总结GetHuman的US Bank客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-311685：Three calls. All I wanted to do was change my address. First: Many prompts, many holds, then cut off. About * minutes Second: Many prompts, many waits, then told they were closed and to call during business hours (so much for **-hour help number!) About ** minutes. Third: Finally got a human, who demanded that I re-verify my info, and then said she couldn't change addresses and would have to transfer me. ** minutes. Held another ** minutes and gave a different person the same info. After much waiting and re-iterating, finally got my address changed. ** minutes. Ridiculous, wasting almost an hour to change your mailing address.
GetHuman：让我们量化一下您与US Bank联系的经验。在1到5的范围内，如何轻松解决US Bank问题？
GetHuman-311685：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-311685：在沟通方面，我会给他们五分之三的one。
GetHuman：US Bank快速有效地解决问题的能力又如何呢？
GetHuman-311685：为此，我要说出五分之二的one。
GetHuman：最后-对其他US Bank客户有何建议？
GetHuman-311685：在一天中的早些时候或深夜给他们打电话。不要忘记US Bank可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-311685在ноябрь 15-го, 2017发生的US Bank客户服务问题中得到了一些有用的反馈和措辞。