US Airways: Good Day,**I followed your recommendation when...
GetHuman用户GetHuman-dianai来自November 29, 2017的US Airways条客户评论
GetHuman-dianai案的背景
GetHuman:GetHuman-dianai-您能告诉我们其他US Airways个客户何时提起诉讼吗?
GetHuman-dianai:Yeah。在November 23上是morning。
GetHuman:您是否接触到US Airways,如果可以,怎么做?
GetHuman:这些常见的US Airways客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-dianai 常见 US Airways 问题的列表)
GetHuman-dianai:“ Complaint”是我尝试使用to call的原因。
GetHuman-dianai对US Airways客户服务的评价
GetHuman:那么,您如何总结GetHuman的US Airways客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-dianai:Good Day,**I followed your recommendation when booking my flight to add insurance using Allianz Global Assistance.*Due to health issues I had to cancel and naturally submit an insurance claim supported by a Doctor’s note. To my tremendous surprised my claim was denied: We have completed our review, and unfortunately we were unable to provide reimbursement under the coverage purchased for the following reasons: According to the information in the claim file, the condition(s) which led to the change in travel plans was exhibiting symptoms and*or being treated prior to the purchase of the insurance program. The insurance program defined an Existing medical condition as any illness*injury that a person was seeking or receiving treatment for or had symptoms of on the day the insurance was purchased, or at any time in the *** days before it was purchased.*My “existing medical condition” is CANCER… breast cancer that metastasized in my brain... and according to your highly recommended insurance company: I AM LABELED for life! *This is outrages and I cannot accept it… **Please reconsider associating the name of US Airways with such dishonest & deceitful company as Allianz Global Assistance.**Sincerely,**Diana Ialamova
GetHuman:让我们量化一下您与US Airways联系的经验。在1到5的范围内,如何轻松解决US Airways问题?
GetHuman-dianai:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-dianai:在沟通方面,我会给他们五分之三的four。
GetHuman:US Airways快速有效地解决问题的能力又如何呢?
GetHuman-dianai:为此,我要说出五分之二的five。
GetHuman:最后-对其他US Airways客户有何建议?
GetHuman-dianai:在一天中的早些时候或深夜给他们打电话。不要忘记US Airways可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-dianai在November 23, 2017发生的US Airways客户服务问题中得到了一些有用的反馈和措辞。