US Airways: Get rid of your automated menu system! Period...
GetHuman用户GetHuman-287415来自ноябрь 26-го, 2017的US Airways条客户评论
GetHuman-287415案的背景
GetHuman:GetHuman-287415-您能告诉我们其他US Airways个客户何时提起诉讼吗?
GetHuman-287415:Yes I can。在ноябрь 23-го上是afternoon。
GetHuman:您是否接触到US Airways,如果可以,怎么做?
GetHuman:这些常见的US Airways客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-287415 常见 US Airways 问题的列表)
GetHuman-287415:“ Make a booking”是我尝试使用to call的原因。
GetHuman-287415对US Airways客户服务的评价
GetHuman:那么,您如何总结GetHuman的US Airways客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-287415:Get rid of your automated menu system! Period! It's a black hole to dump customers who need customer service. If I didn't have dividend miles to use I wouldn't fly your airline. I want to talk with a human being but your system and lame excuses about how busy your customer service people are, is nothing short of unacceptable and reason for legal action against you. Your customer service is a TOTAL misnomer... Should be a graduate school example of how to avoid customer service! Looking at other travelers comments... Do you ever? I'd strongly suggest you take the hint and clean up your act. Right now, you're useless!.. or is that your objective to begin with. How pitiful can you be? You're doing a great job of running your business into the toilet !!
GetHuman:让我们量化一下您与US Airways联系的经验。在1到5的范围内,如何轻松解决US Airways问题?
GetHuman-287415:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-287415:在沟通方面,我会给他们五分之三的three。
GetHuman:US Airways快速有效地解决问题的能力又如何呢?
GetHuman-287415:为此,我要说出五分之二的four。
GetHuman:最后-对其他US Airways客户有何建议?
GetHuman-287415:在一天中的早些时候或深夜给他们打电话。不要忘记US Airways可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-287415在ноябрь 23-го, 2017发生的US Airways客户服务问题中得到了一些有用的反馈和措辞。