UPS: Firstly a whole day wasted waiting in for a par...
GetHuman用户~mekon1971来自November 25, 2017的UPS条客户评论
~mekon1971案的背景
GetHuman:~mekon1971-您能告诉我们其他UPS个客户何时提起诉讼吗?
~mekon1971:Yeah。在November 16上是afternoon。
GetHuman:您是否接触到UPS,如果可以,怎么做?
~mekon1971:我使用了我在GetHuman UPS客户电话号码页面上找到的800-742-5877号码:UPS客户服务电话号码 GetHuman:这些常见的UPS客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~mekon1971 常见 UPS 问题的列表)
~mekon1971:“ Track a Package”是我尝试使用to call的原因。
~mekon1971对UPS客户服务的评价
GetHuman:那么,您如何总结GetHuman的UPS客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~mekon1971:Firstly a whole day wasted waiting in for a parcel that never arrived. After contacting the so called customer service I was told I'd receive a call back within the hour. Four and a half hours and another three further phone calls to the useless call centre later still no call back from them. Parcel redelivered when not in and delivery note through door stating the parcel was at a local agent to be collected. Went to agent and parcel not there. Another call to UPS and I'm told the parcel is in fact at their depot and I now can't collect it until after the weekend. That'll be * day late and a ** mile round trip to collect a parcel they were paid to deliver. Also no answer to my e-mail despite the auto response saying I'd get a reply within one business day. Be better using the Pony Express for deliveries. It's a pity there isn't a no star rating, this company would get it.
GetHuman:让我们量化一下您与UPS联系的经验。在1到5的范围内,如何轻松解决UPS问题?
~mekon1971:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~mekon1971:在沟通方面,我会给他们五分之三的three。
GetHuman:UPS快速有效地解决问题的能力又如何呢?
~mekon1971:为此,我要说出五分之二的four。
GetHuman:最后-对其他UPS客户有何建议?
~mekon1971:在一天中的早些时候或深夜给他们打电话。不要忘记UPS可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~mekon1971在November 16, 2017发生的UPS客户服务问题中得到了一些有用的反馈和措辞。