Called UPS to have talk about a package that I...

GetHuman用户~Anonymous来自November 17th, 2017的UPS条客户评论

~Anonymous案的背景

GetHuman:~Anonymous-您能告诉我们其他UPS个客户何时提起诉讼吗?
~Anonymous:Sure。在November 9th上是late at night。
GetHuman:您是否接触到UPS,如果可以,怎么做?
~Anonymous:我使用了我在GetHuman UPS客户电话号码页面上找到的800-742-5877号码:UPS客户服务电话号码
GetHuman:这些常见的UPS客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Anonymous 常见 UPS 问题的列表)
~Anonymous:“ Make a shipment”是我尝试使用to call的原因。

~Anonymous对UPS客户服务的评价

GetHuman:那么,您如何总结GetHuman的UPS客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Anonymous:Called UPS to have talk about a package that I ordered and I was not home when they made *st attempt. And i was also in the hospital for * days, so there was no way I could of been here for the *nd attempt..So I called UPS and told them that I was going to be in the hospital and the lady at UPS said okay, call us when you get out of hospital. So I called to have my package redelivered and they tell me now I have to come to the store to pick up my package..I do not drive and I have a seizure disorder and I cannot get out to get my package. The woman whoever I talked to did NOT want to help me in any means..Answer was: WE cannot do anything, etc etc etc..NO we cannot help you in anyway possible...Loved UPS but after this past experience with this last customer service representative..I will not deal with you guys anymore..NO compromise or nothing with me.*Did not want to help in any shape or matter..Very sad UPS!!!!!!!
GetHuman:让我们量化一下您与UPS联系的经验。在1到5的范围内,如何轻松解决UPS问题?
~Anonymous:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Anonymous:在沟通方面,我会给他们五分之三的one。
GetHuman:UPS快速有效地解决问题的能力又如何呢?
~Anonymous:为此,我要说出五分之二的five。
GetHuman:最后-对其他UPS客户有何建议?
~Anonymous:在一天中的早些时候或深夜给他们打电话。不要忘记UPS可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Anonymous在November 9th, 2017发生的UPS客户服务问题中得到了一些有用的反馈和措辞。

UPS

2.56 of 5 stars | 201条评论

~Anonymous的UPS评论

寻求帮助的困难
4 5星
沟通质量
1 5星
及时和专业
5 5星
整体客户服务评分
3 5星

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