UMR Health Benefits: This is the WORST company on the planet! Wait o...
GetHuman用户~Furious来自noviembre 14º, 2017的UMR Health Benefits条客户评论
~Furious案的背景
GetHuman:~Furious-您能告诉我们其他UMR Health Benefits个客户何时提起诉讼吗?
~Furious:Yes。在noviembre 12º上是afternoon。
GetHuman:您是否接触到UMR Health Benefits,如果可以,怎么做?
GetHuman:这些常见的UMR Health Benefits客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Furious 常见 UMR Health Benefits 问题的列表)
~Furious:“ Billing inquiry”是我尝试使用to call的原因。
~Furious对UMR Health Benefits客户服务的评价
GetHuman:那么,您如何总结GetHuman的UMR Health Benefits客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Furious:This is the WORST company on the planet! Wait online forever to get a human, tell long story, transferred to @ least * more people, RETELL story- don't they have this on computer somewhere?- only to be told they must speak w* the head of that dept. Of course, they DO NOT call you back. Make promises, etc. I waited for * weeks to get authorization for an MRI- after spending * full days on the phone w*UMR. By then, the window of opportunity for corrective surgery had passed. I should have sued the ********! They keep you on hold and transfer you around and disconnect you- hoping that you'll give up. Be warned- if you break both your hands and are alone, you will be dead as a doornail before they will help you- because you won't be able to push the phone buttons! Good Luck!
GetHuman:让我们量化一下您与UMR Health Benefits联系的经验。在1到5的范围内,如何轻松解决UMR Health Benefits问题?
~Furious:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Furious:在沟通方面,我会给他们五分之三的one。
GetHuman:UMR Health Benefits快速有效地解决问题的能力又如何呢?
~Furious:为此,我要说出五分之二的two。
GetHuman:最后-对其他UMR Health Benefits客户有何建议?
~Furious:在一天中的早些时候或深夜给他们打电话。不要忘记UMR Health Benefits可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Furious在noviembre 12º, 2017发生的UMR Health Benefits客户服务问题中得到了一些有用的反馈和措辞。