U.S. Passport Agency: I don't think they know what customer service i...
GetHuman用户GetHuman-254044来自novembre 16, 2017的U.S. Passport Agency条客户评论
GetHuman-254044案的背景
GetHuman：GetHuman-254044-您能告诉我们其他U.S. Passport Agency个客户何时提起诉讼吗？
GetHuman-254044：Yes。在novembre 12上是middle of the night。
GetHuman：您是否接触到U.S. Passport Agency，如果可以，怎么做？
GetHuman：这些常见的U.S. Passport Agency客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-254044 常见 U.S. Passport Agency 问题的列表）
GetHuman-254044：“ File a report”是我尝试使用to call的原因。
GetHuman-254044对U.S. Passport Agency客户服务的评价
GetHuman：那么，您如何总结GetHuman的U.S. Passport Agency客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-254044：I don't think they know what customer service is. I just needed to verify what was still needed on my passport application to get it processed because I'm traveling in * weeks.*I had sent in the docs with * weeks before travel, submitted a request for email status updates, and finally received a letter stating I needed to supply additional info this week (wk *). Here is what I was told:***. status doesn't mean status. they would be sending me an email once the passport was mailed. I would think an email would have gotten them the info sooner, and would shorten processing time.**. the rep would only say that, if the letter said that they need something, that's what they need. he would not check to verify.**. rep would not verify that I would be able to get my passport in the next * weeks (it's been * since I applied, normal processing is * - * weeks) and said that I can upgrade the processing for an additional $**.**Anyone else think that the US Passport office causes the delays
GetHuman：让我们量化一下您与U.S. Passport Agency联系的经验。在1到5的范围内，如何轻松解决U.S. Passport Agency问题？
GetHuman-254044：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-254044：在沟通方面，我会给他们五分之三的one。
GetHuman：U.S. Passport Agency快速有效地解决问题的能力又如何呢？
GetHuman-254044：为此，我要说出五分之二的four。
GetHuman：最后-对其他U.S. Passport Agency客户有何建议？
GetHuman-254044：在一天中的早些时候或深夜给他们打电话。不要忘记U.S. Passport Agency可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-254044在novembre 12, 2017发生的U.S. Passport Agency客户服务问题中得到了一些有用的反馈和措辞。