TurboTax: Raj had an accent, but was pretty easy to under...
GetHuman用户~TLS来自November 4., 2017的TurboTax条客户评论
~TLS案的背景
GetHuman:~TLS-您能告诉我们其他TurboTax个客户何时提起诉讼吗?
~TLS:Yes。在Oktober 28.上是morning。
GetHuman:您是否接触到TurboTax,如果可以,怎么做?
GetHuman:这些常见的TurboTax客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~TLS 常见 TurboTax 问题的列表)
~TLS:“ Track My Refund”是我尝试使用to call的原因。
~TLS对TurboTax客户服务的评价
GetHuman:那么,您如何总结GetHuman的TurboTax客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~TLS:Raj had an accent, but was pretty easy to understand. He calrified my question with a couple of his own. He gave me a clear answer. I will find out soon if he was correct, what he said, did make sense, so I think he was correct. Very helpful to me - the question I had, was not covered on the web site and it was very quick.
GetHuman:让我们量化一下您与TurboTax联系的经验。在1到5的范围内,如何轻松解决TurboTax问题?
~TLS:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~TLS:在沟通方面,我会给他们五分之三的four。
GetHuman:TurboTax快速有效地解决问题的能力又如何呢?
~TLS:为此,我要说出五分之二的three。
GetHuman:最后-对其他TurboTax客户有何建议?
~TLS:在一天中的早些时候或深夜给他们打电话。不要忘记TurboTax可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~TLS在Oktober 28., 2017发生的TurboTax客户服务问题中得到了一些有用的反馈和措辞。