Truist Bank: Terrible service, no answers
GetHuman用户GetHuman-wilcox来自December 1st, 2017的Truist Bank条客户评论
GetHuman-wilcox案的背景
GetHuman:GetHuman-wilcox-您能告诉我们其他Truist Bank个客户何时提起诉讼吗?
GetHuman-wilcox:Yup。在November 27th上是afternoon。
GetHuman:您是否接触到Truist Bank,如果可以,怎么做?
GetHuman:这些常见的Truist Bank客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-wilcox 常见 Truist Bank 问题的列表)
GetHuman-wilcox:“ Update Account Info”是我尝试使用to call的原因。
GetHuman-wilcox对Truist Bank客户服务的评价
GetHuman:那么,您如何总结GetHuman的Truist Bank客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-wilcox:Terrible service, no answers
GetHuman:您能从11/27/17发生的事情中告诉我们其他人吗?
GetHuman-wilcox:Why is it when I put my money in the bank all is good , been doing business ** years with suntrust never asked for anything, loyalty obviously means nothing to you guys. I have plenty of funds move through the bank, so why when I go talk to someone about a small loan, even take car title worth way more than loan asking for, no can do , no help, employees act like I'm bothering them. I ask what I thought what was supposed to be my main banking institution for a little help and advice and was told to go online and find some help. This is ****. I never thought after all these years with suntrust I would betreated such a way!!
GetHuman:让我们量化一下您与Truist Bank联系的经验。在1到5的范围内,如何轻松解决Truist Bank问题?
GetHuman-wilcox:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-wilcox:在沟通方面,我会给他们五分之三的three。
GetHuman:Truist Bank快速有效地解决问题的能力又如何呢?
GetHuman-wilcox:为此,我要说出五分之二的five。
GetHuman:最后-对其他Truist Bank客户有何建议?
GetHuman-wilcox:在一天中的早些时候或深夜给他们打电话。不要忘记Truist Bank可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-wilcox在November 27th, 2017发生的Truist Bank客户服务问题中得到了一些有用的反馈和措辞。