TruGreen: Horrible follow up. * yrs in a row of not showi...
GetHuman用户~nichole来自November 15, 2017的TruGreen条客户评论
~nichole案的背景
GetHuman：~nichole-您能告诉我们其他TruGreen个客户何时提起诉讼吗？
~nichole：Yeah。在November 11上是afternoon。
GetHuman：您是否接触到TruGreen，如果可以，怎么做？
GetHuman：这些常见的TruGreen客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~nichole 常见 TruGreen 问题的列表）
~nichole：“ Overcharge/Strange charge”是我尝试使用to call的原因。
~nichole对TruGreen客户服务的评价
GetHuman：那么，您如何总结GetHuman的TruGreen客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~nichole：Horrible follow up. * yrs in a row of not showing up when promised, when they miss coming due to weather or if they run out of chemical they don't come back the next day, you go to the end of the list and wait weeks. Last year I asked them to measure another area of my lawn, didn't show up when I was told they would,eventually they came and measured. This year they didn't spray the xtra area they measured the last year for me so again i called, they said they needed to measure again never showed up when they said they would. Why wasn't this measurement in the system from last year? Even when I complained about it, I was promised a call in ** hrs, its been * days and no call. So, I cancelled my service. I'm too busy to babysit a service I pay for.Enough chances.
GetHuman：让我们量化一下您与TruGreen联系的经验。在1到5的范围内，如何轻松解决TruGreen问题？
~nichole：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~nichole：在沟通方面，我会给他们五分之三的five。
GetHuman：TruGreen快速有效地解决问题的能力又如何呢？
~nichole：为此，我要说出五分之二的one。
GetHuman：最后-对其他TruGreen客户有何建议？
~nichole：在一天中的早些时候或深夜给他们打电话。不要忘记TruGreen可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~nichole在November 11, 2017发生的TruGreen客户服务问题中得到了一些有用的反馈和措辞。