Travelocity: The original agent who booked my trip, told him...
GetHuman用户~coug27来自novembre 18, 2017的Travelocity条客户评论
~coug27案的背景
GetHuman:~coug27-您能告诉我们其他Travelocity个客户何时提起诉讼吗?
~coug27:Sure。在novembre 9上是morning。
GetHuman:您是否接触到Travelocity,如果可以,怎么做?
GetHuman:这些常见的Travelocity客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~coug27 常见 Travelocity 问题的列表)
~coug27:“ Refund My Booking”是我尝试使用to call的原因。
~coug27对Travelocity客户服务的评价
GetHuman:那么,您如何总结GetHuman的Travelocity客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~coug27:The original agent who booked my trip, told him I wanted a window seat, he recommend a particular window which ended up being the bathroom on a *** and tried calling them * times and they don't know what to say and won't resolve the issue. The closest to a resolution was that the second rep offered to give me an aisle seat and told me when I got to the gate to see if the airline would make the change also told me give them **-** hrs to review it's now ***hrs no email or phone call had to pay extra for a seat cause I had no seat assignment
GetHuman:让我们量化一下您与Travelocity联系的经验。在1到5的范围内,如何轻松解决Travelocity问题?
~coug27:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~coug27:在沟通方面,我会给他们五分之三的one。
GetHuman:Travelocity快速有效地解决问题的能力又如何呢?
~coug27:为此,我要说出五分之二的one。
GetHuman:最后-对其他Travelocity客户有何建议?
~coug27:在一天中的早些时候或深夜给他们打电话。不要忘记Travelocity可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~coug27在novembre 9, 2017发生的Travelocity客户服务问题中得到了一些有用的反馈和措辞。