TransUnion: I understood this lady too well. I called to c...

GetHuman用户~ex transunion customer来自November 26th, 2017的TransUnion条客户评论

~ex transunion customer案的背景

GetHuman:~ex transunion customer-您能告诉我们其他TransUnion个客户何时提起诉讼吗?
~ex transunion customer:Sure。在November 20th上是late at night。
GetHuman:您是否接触到TransUnion,如果可以,怎么做?
~ex transunion customer:我使用了我在GetHuman TransUnion客户电话号码页面上找到的800-916-8800号码:TransUnion客户服务电话号码
GetHuman:这些常见的TransUnion客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~ex transunion customer 常见 TransUnion 问题的列表)
~ex transunion customer:“ Unfreeze Credit”是我尝试使用to call的原因。

~ex transunion customer对TransUnion客户服务的评价

GetHuman:那么,您如何总结GetHuman的TransUnion客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~ex transunion customer:I understood this lady too well. I called to cancel, and had to repeat it to her several times. She kept reading me the benefits and offering me discounts and after ** minutes I had to interupt her by saying "mam.. mam.. mam.. escuse me MAM! I am ***% sure I want to cancel can you please cancel my subscription?" At that point she became short with me me and tried to convince me to keep the service. At that point I became frustrated with her and told her to please cancel my service or let me speak to someone who would. After ** minutes on the phone she finally relented.
GetHuman:让我们量化一下您与TransUnion联系的经验。在1到5的范围内,如何轻松解决TransUnion问题?
~ex transunion customer:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~ex transunion customer:在沟通方面,我会给他们五分之三的five。
GetHuman:TransUnion快速有效地解决问题的能力又如何呢?
~ex transunion customer:为此,我要说出五分之二的three。
GetHuman:最后-对其他TransUnion客户有何建议?
~ex transunion customer:在一天中的早些时候或深夜给他们打电话。不要忘记TransUnion可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~ex transunion customer在November 20th, 2017发生的TransUnion客户服务问题中得到了一些有用的反馈和措辞。

TransUnion

3.03 of 5 stars | 352条评论

~ex transunion customer的TransUnion评论

寻求帮助的困难
5 5星
沟通质量
5 5星
及时和专业
3 5星
整体客户服务评分
4 5星

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