TracFone Wireless: TRACFONE WORST CUSTOMER SERVICE OF A LIFETIME...

GetHuman用户~Anon来自ноябрь 28-го, 2017的TracFone Wireless条客户评论

~Anon案的背景

GetHuman:~Anon-您能告诉我们其他TracFone Wireless个客户何时提起诉讼吗?
~Anon:Yes。在ноябрь 27-го上是middle of the night。
GetHuman:您是否接触到TracFone Wireless,如果可以,怎么做?
~Anon:我使用了我在GetHuman TracFone Wireless客户电话号码页面上找到的800-867-7183号码:TracFone Wireless客户服务电话号码
GetHuman:这些常见的TracFone Wireless客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Anon 常见 TracFone Wireless 问题的列表)
~Anon:“ Service problem”是我尝试使用to call的原因。

~Anon对TracFone Wireless客户服务的评价

GetHuman:那么,您如何总结GetHuman的TracFone Wireless客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Anon:TRACFONE WORST CUSTOMER SERVICE OF A LIFETIME! July **** *I made the mistake of giving my housebound, immobile aunt- who could not afford a phone- who needed a lifeline- this terrible company's phone. They treated her so blatantly rudely on the phone when she called for help ( I was on the line- * way call from my phone) telling her it wasn't their job to help people who didn't know how to use their phone and insulting her through out the call. Of course there was no higher up to consult as this was "the supervisor"! Evidently he has no boss. Customer "service" that on every call tells an immobile person with no other phone line or communication they have to call from another line to get help! (Despite them being perfectly capable of handling it on a * way call but not wanting to put the effort)*- A circus of handling my complaint-- complete with a call at *AM on the *th OF JULY- AMERICAN HOLIDAY - the epitome of the core of off-shoring your customer "service" & a basic problem
GetHuman:让我们量化一下您与TracFone Wireless联系的经验。在1到5的范围内,如何轻松解决TracFone Wireless问题?
~Anon:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Anon:在沟通方面,我会给他们五分之三的four。
GetHuman:TracFone Wireless快速有效地解决问题的能力又如何呢?
~Anon:为此,我要说出五分之二的one。
GetHuman:最后-对其他TracFone Wireless客户有何建议?
~Anon:在一天中的早些时候或深夜给他们打电话。不要忘记TracFone Wireless可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Anon在ноябрь 27-го, 2017发生的TracFone Wireless客户服务问题中得到了一些有用的反馈和措辞。

TracFone Wireless

2.66 of 5 stars | 1010条评论

~Anon的TracFone Wireless评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
1 5星
整体客户服务评分
3 5星

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