Toys ''R'' Us: I called because the birthday gift I ordered fo...
GetHuman用户~mcharatz来自noviembre 24º, 2017的Toys ''R'' Us条客户评论
~mcharatz案的背景
GetHuman:~mcharatz-您能告诉我们其他Toys ''R'' Us个客户何时提起诉讼吗?
~mcharatz:Yeah。在noviembre 17º上是morning。
GetHuman:您是否接触到Toys ''R'' Us,如果可以,怎么做?
GetHuman:这些常见的Toys ''R'' Us客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~mcharatz 常见 Toys ''R'' Us 问题的列表)
~mcharatz:“ Complaint”是我尝试使用to call的原因。
~mcharatz对Toys ''R'' Us客户服务的评价
GetHuman:那么,您如何总结GetHuman的Toys ''R'' Us客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~mcharatz:I called because the birthday gift I ordered for my * year old, came completely destroyed. I connected in about * minutes (the ONLY good thing about this call) Then they put me on hold for ** minutes. THEN, a lady who did not speak English,attempted and failed to put me on hold again. FINALLY, she came back and told they needed to get a supervisor to help. She then tried AGAIN to put me on hold unsuccessfully. She got back on, thinking I was the supervisor, and described me to myself. I told her that I was in fact the customer and not the supervisor. She apologized and put me on hold again, where I waited ** minutes and hung up. What a wasted day!
GetHuman:让我们量化一下您与Toys ''R'' Us联系的经验。在1到5的范围内,如何轻松解决Toys ''R'' Us问题?
~mcharatz:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~mcharatz:在沟通方面,我会给他们五分之三的four。
GetHuman:Toys ''R'' Us快速有效地解决问题的能力又如何呢?
~mcharatz:为此,我要说出五分之二的five。
GetHuman:最后-对其他Toys ''R'' Us客户有何建议?
~mcharatz:在一天中的早些时候或深夜给他们打电话。不要忘记Toys ''R'' Us可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~mcharatz在noviembre 17º, 2017发生的Toys ''R'' Us客户服务问题中得到了一些有用的反馈和措辞。