Totsy.com: I placed an order back in May. I had a code for...
GetHuman用户~missy来自November 6th, 2017的Totsy.com条客户评论
~missy案的背景
GetHuman:~missy-您能告诉我们其他Totsy.com个客户何时提起诉讼吗?
~missy:Yeah。在October 27th上是late at night。
GetHuman:您是否接触到Totsy.com,如果可以,怎么做?
GetHuman:这些常见的Totsy.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~missy 常见 Totsy.com 问题的列表)
~missy:“ Cancel order”是我尝试使用to call的原因。
~missy对Totsy.com客户服务的评价
GetHuman:那么,您如何总结GetHuman的Totsy.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~missy:I placed an order back in May. I had a code for free shipping. Entered it and they still charged me for shipping. I called them and they said when I get the order, they will refund me the shipping. So I did just that. Well, they credit me the shipping on their site, rather than crediting my credit card. I've called them * times now and I get the same answer "it will be reversed *-** business day". Today, I called and they said the same thing, but i wasn't having it and they said they will reverse it. I tried to talk to a manager, but he wouldn't put me through and said he will take the initiative to personally reverse it. **I will NEVER shop here again. They take too long to ship and if you have a problem, the turn around time to fix it is ridiculous!!!
GetHuman:让我们量化一下您与Totsy.com联系的经验。在1到5的范围内,如何轻松解决Totsy.com问题?
~missy:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~missy:在沟通方面,我会给他们五分之三的one。
GetHuman:Totsy.com快速有效地解决问题的能力又如何呢?
~missy:为此,我要说出五分之二的one。
GetHuman:最后-对其他Totsy.com客户有何建议?
~missy:在一天中的早些时候或深夜给他们打电话。不要忘记Totsy.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~missy在October 27th, 2017发生的Totsy.com客户服务问题中得到了一些有用的反馈和措辞。