Time Warner: paying **.** a month for internet. * for modem...
GetHuman用户~Dee来自noviembre 26º, 2017的Time Warner条客户评论
~Dee案的背景
GetHuman:~Dee-您能告诉我们其他Time Warner个客户何时提起诉讼吗?
~Dee:Sure。在noviembre 20º上是morning。
GetHuman:您是否接触到Time Warner,如果可以,怎么做?
GetHuman:这些常见的Time Warner客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Dee 常见 Time Warner 问题的列表)
~Dee:“ Technical Support”是我尝试使用to call的原因。
~Dee对Time Warner客户服务的评价
GetHuman:那么,您如何总结GetHuman的Time Warner客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Dee:paying **.** a month for internet. * for modem and now they want *.** for wi fi so i can sit in my own living room and use my laptop. said that it is not free. modem dropped the signal ** or ** times a day and they blamed it on everything but their equipment. for * yrs. i paid for an out dated modem and not once where we EVER informed on ALL our calls for help where we told that the box we had was outdated and not used for yrs. until the tech i spoke with a few months ago. he was good . told me to take the old one down and trade in. only one that helped in all these yrs. then they said when the tech hooked the box up????? I was handed a box and not even given the password to get me hooked up. had to call them back. they never hooked up my new modem. my internet went from **.** to **.**to **.** plus * for the modem and have had the worst service that i could ever imagine. going to find a better service. ridiculous.they advertise **.** all the times. lies..... worst cable and cable serv
GetHuman:让我们量化一下您与Time Warner联系的经验。在1到5的范围内,如何轻松解决Time Warner问题?
~Dee:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Dee:在沟通方面,我会给他们五分之三的one。
GetHuman:Time Warner快速有效地解决问题的能力又如何呢?
~Dee:为此,我要说出五分之二的four。
GetHuman:最后-对其他Time Warner客户有何建议?
~Dee:在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Dee在noviembre 20º, 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。