We have had time Warner cable in Charlotte for...
GetHuman用户~Happy customer! 来自ноябрь 17-го, 2017的Time Warner条客户评论
~Happy customer! 案的背景
GetHuman:~Happy customer! -您能告诉我们其他Time Warner个客户何时提起诉讼吗?
~Happy customer! :Yes。在ноябрь 7-го上是afternoon。
GetHuman:您是否接触到Time Warner,如果可以,怎么做?
GetHuman:这些常见的Time Warner客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Happy customer! 常见 Time Warner 问题的列表)
~Happy customer! :“ Lower my bill”是我尝试使用to call的原因。
~Happy customer! 对Time Warner客户服务的评价
GetHuman:那么,您如何总结GetHuman的Time Warner客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Happy customer! :We have had time Warner cable in Charlotte for ** years. We have always had our home phone, cable and Internet bundled with them. Today I called to review my account with TWC due to a financial hardship we are having. I didn't have to wait on the phone long for a customer service rep to help me. The lady's name was Lisa. She was very prodessional, patient and helpful. She said she understood our situation and she took time to find us the best solution. She even managed to keep our three services. We thought we would have to give up a service to save money. I can't say enough about the positive experience I had. Through our years with TWC we have had a pretty good experience. But it seems like they are stepping up their game and really trying to take care of their customers. I wish I could let Lisa's boss know how wonderful she was.
GetHuman:让我们量化一下您与Time Warner联系的经验。在1到5的范围内,如何轻松解决Time Warner问题?
~Happy customer! :为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Happy customer! :在沟通方面,我会给他们五分之三的five。
GetHuman:Time Warner快速有效地解决问题的能力又如何呢?
~Happy customer! :为此,我要说出五分之二的three。
GetHuman:最后-对其他Time Warner客户有何建议?
~Happy customer! :在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Happy customer! 在ноябрь 7-го, 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。