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GetHuman用户GetHuman-437121来自November 16th, 2017的Time Warner条客户评论
GetHuman-437121案的背景
GetHuman:GetHuman-437121-您能告诉我们其他Time Warner个客户何时提起诉讼吗?
GetHuman-437121:Sure。在November 9th上是middle of the night。
GetHuman:您是否接触到Time Warner,如果可以,怎么做?
GetHuman:这些常见的Time Warner客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-437121 常见 Time Warner 问题的列表)
GetHuman-437121:“ Make a payment”是我尝试使用to call的原因。
GetHuman-437121对Time Warner客户服务的评价
GetHuman:那么,您如何总结GetHuman的Time Warner客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-437121:We are committed to providing a quality customer experience. Customer Care Representatives are available **** at *-***-TWC-HELP (*-***-***-****) to assist you. If you have a suggestion or unresolved situation that you would like to bring to the attention of our senior management, please fill out the form below.*We're sorry, but you are requesting assistance from an area not serviced by Time Warner Cable* ****Response ********You have been my carrier since June * ****. Your response: "We're sorry, but you are requesting assistance from an area not serviced by Time Warner Cable" reflects how poorly this organization is run. I have had trouble for almost a month, with several calls to you and your tech without any help.
GetHuman:让我们量化一下您与Time Warner联系的经验。在1到5的范围内,如何轻松解决Time Warner问题?
GetHuman-437121:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-437121:在沟通方面,我会给他们五分之三的four。
GetHuman:Time Warner快速有效地解决问题的能力又如何呢?
GetHuman-437121:为此,我要说出五分之二的one。
GetHuman:最后-对其他Time Warner客户有何建议?
GetHuman-437121:在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-437121在November 9th, 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。