Time Warner: TWC has the absolute WORST business ethics ever...

GetHuman用户~Anna来自نوفمبر ٢٦، ٢٠١٧的Time Warner条客户评论

~Anna案的背景

GetHuman:~Anna-您能告诉我们其他Time Warner个客户何时提起诉讼吗?
~Anna:Sure。在نوفمبر ١٨上是middle of the night。
GetHuman:您是否接触到Time Warner,如果可以,怎么做?
~Anna:我使用了我在GetHuman Time Warner客户电话号码页面上找到的800-892-2253号码:Time Warner客户服务电话号码
GetHuman:这些常见的Time Warner客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Anna 常见 Time Warner 问题的列表)
~Anna:“ Account Access”是我尝试使用to call的原因。

~Anna对Time Warner客户服务的评价

GetHuman:那么,您如何总结GetHuman的Time Warner客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Anna:TWC has the absolute WORST business ethics ever! I have been on the phone with them for the past week, DAILY to try to get an issue resolved with the new upgrade package that I purchased! They don't even bother to install the new package equipment they ship it to you for YOU to install with the new "easy install guide" (BS!!!). Have tried to get this equipment working since I received it last Thursday, STILL NOT WORKING. Was supposed to have a service call to my home last night between *&* pm. Received a call from the service rep at * pm asking me if I was home since he had a cancellation and was in the area. I told him that nobody would be at my home till after *. Long story short...I received a call from TWC at *:** telling me that service rep was at my home and NOBODY was there, so I have to reschedule. Someone was at my home at *:** and NEVER left last night. So BRAD, TECH* *****, phone number ***-***-****, I am filing a formal complaint about you! And as for TWC....I am
GetHuman:让我们量化一下您与Time Warner联系的经验。在1到5的范围内,如何轻松解决Time Warner问题?
~Anna:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Anna:在沟通方面,我会给他们五分之三的three。
GetHuman:Time Warner快速有效地解决问题的能力又如何呢?
~Anna:为此,我要说出五分之二的four。
GetHuman:最后-对其他Time Warner客户有何建议?
~Anna:在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Anna在نوفمبر ١٨، ٢٠١٧发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。

Time Warner

2.67 of 5 stars | 597条评论

~Anna的Time Warner评论

寻求帮助的困难
4 5星
沟通质量
3 5星
及时和专业
4 5星
整体客户服务评分
4 5星

GetHuman收集和分发Time Warner之类的公司的评论,操作指南,技巧,黑客和秘密联系信息,这些信息来自像您这样的客户,以帮助我们所有人更好,更快,更轻松地获得客户服务。 GetHuman不以任何方式与Time Warner关联。

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