Time Warner: My husband switched our phone to windstream...

GetHuman用户~Lgk1969来自November 21., 2017的Time Warner条客户评论

~Lgk1969案的背景

GetHuman:~Lgk1969-您能告诉我们其他Time Warner个客户何时提起诉讼吗?
~Lgk1969:Yeah。在November 12.上是afternoon。
GetHuman:您是否接触到Time Warner,如果可以,怎么做?
~Lgk1969:我使用了我在GetHuman Time Warner客户电话号码页面上找到的800-892-2253号码:Time Warner客户服务电话号码
GetHuman:这些常见的Time Warner客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Lgk1969 常见 Time Warner 问题的列表)
~Lgk1969:“ Account Access”是我尝试使用to call的原因。

~Lgk1969对Time Warner客户服务的评价

GetHuman:那么,您如何总结GetHuman的Time Warner客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Lgk1969:My husband switched our phone to windstream ** months ago. Windstream is not reliable and no international calling plan, so we switched back to Time Warner on March **, ****. I wanted internet service and home phone. The home phone was going to be ported by March **th according to Charlene at the time warner brick and mortar location in Matthews, nc. (I went in person because I thought I would get better service). Over * weeks and nearly ** TWC representatives later and my phone number has still not been ported over. Every time I speak with someone they tell me they have done what is necessary for it to occur. I periodically contact Windstream to see if everything is okay on that end for the number to be ported. Windstream said it is ready to go and that TWC has to do something on their end. The *th person I spoke with, Jason id*d****** was the most competent of all and he told me on April*th that I would have service on April **. He knew I would be on vacation the followi
GetHuman:让我们量化一下您与Time Warner联系的经验。在1到5的范围内,如何轻松解决Time Warner问题?
~Lgk1969:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Lgk1969:在沟通方面,我会给他们五分之三的three。
GetHuman:Time Warner快速有效地解决问题的能力又如何呢?
~Lgk1969:为此,我要说出五分之二的two。
GetHuman:最后-对其他Time Warner客户有何建议?
~Lgk1969:在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Lgk1969在November 12., 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。

Time Warner

2.67 of 5 stars | 597条评论

~Lgk1969的Time Warner评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
2 5星
整体客户服务评分
2 5星

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