Time Warner: I was told information on my payment had been...
GetHuman用户~anonymous来自novembre 15º, 2017的Time Warner条客户评论
~anonymous案的背景
GetHuman：~anonymous-您能告诉我们其他Time Warner个客户何时提起诉讼吗？
~anonymous：Yes。在novembre 9º上是middle of the night。
GetHuman：您是否接触到Time Warner，如果可以，怎么做？
GetHuman：这些常见的Time Warner客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~anonymous 常见 Time Warner 问题的列表）
~anonymous：“ Cancel Service”是我尝试使用to call的原因。
~anonymous对Time Warner客户服务的评价
GetHuman：那么，您如何总结GetHuman的Time Warner客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~anonymous：I was told information on my payment had been posted time and time again by Time Warnners "off shore" people and then they refuse to give their "real"first name or employee id. I have the chat Transscript. I am a LONG TIME time warner customer. Problem started last weekend. After spending over * hours on the phone and chats, I finally got the Time Warner President Office * in NY and left a message about the EXTREMELY poor customer service, not updating of my account, my service price doubled and when it was supposedly price dropped, I LOST ** channels I TOLD THEM I did not want to lose then the customer service rep I called back had the nerve to ask ME why it took me ** hour to "notice the missing channels". I left the message with the Presidents Office, they called Monday and Tuesday. I am a SINGLE MOM working TWO jobs, I am unavailable during the day. They said Pamela from the local customer svc area would call me, which she did and I called her back Tuesday, left a message TELLING
GetHuman：让我们量化一下您与Time Warner联系的经验。在1到5的范围内，如何轻松解决Time Warner问题？
~anonymous：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~anonymous：在沟通方面，我会给他们五分之三的five。
GetHuman：Time Warner快速有效地解决问题的能力又如何呢？
~anonymous：为此，我要说出五分之二的five。
GetHuman：最后-对其他Time Warner客户有何建议？
~anonymous：在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~anonymous在novembre 9º, 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。