Time Warner: I used to use TWC for phone, internet, and cabl...

GetHuman用户~katiemorales来自November 10th, 2017的Time Warner条客户评论

~katiemorales案的背景

GetHuman:~katiemorales-您能告诉我们其他Time Warner个客户何时提起诉讼吗?
~katiemorales:Sure。在November 2nd上是morning。
GetHuman:您是否接触到Time Warner,如果可以,怎么做?
~katiemorales:我使用了我在GetHuman Time Warner客户电话号码页面上找到的800-892-2253号码:Time Warner客户服务电话号码
GetHuman:这些常见的Time Warner客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~katiemorales 常见 Time Warner 问题的列表)
~katiemorales:“ Make a payment”是我尝试使用to call的原因。

~katiemorales对Time Warner客户服务的评价

GetHuman:那么,您如何总结GetHuman的Time Warner客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~katiemorales:I used to use TWC for phone, internet, and cable. I had a contract with them and in the middle of the contract they upped my bill and I didn't catch it for like * months. Then I moved and the only cable provider was TWC in my area so I had to use them again. Somehow someone kept ordering **** on my account even after I locked it up tight so not even I could order ANY movies, and it still happened! They never looked into it or did anything about it but credited my account for it. Now I have direct tv and I LOVE THEM! but they don't offer internet so I have my internet through TWC and it doesn't work right!! The internet works and then it doesn't and they can't give me any explanation. They have sent someone out to my house * times this week but they still can't figure it out. Not to mention the dousche bag they contracted out to come and install my internet- totally unprofessional and had to use MY CELL phone because he didn't have one! I wouldn't waste my time with these people EVER AG
GetHuman:让我们量化一下您与Time Warner联系的经验。在1到5的范围内,如何轻松解决Time Warner问题?
~katiemorales:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~katiemorales:在沟通方面,我会给他们五分之三的two。
GetHuman:Time Warner快速有效地解决问题的能力又如何呢?
~katiemorales:为此,我要说出五分之二的one。
GetHuman:最后-对其他Time Warner客户有何建议?
~katiemorales:在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~katiemorales在November 2nd, 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。

Time Warner

2.67 of 5 stars | 597条评论

~katiemorales的Time Warner评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
1 5星
整体客户服务评分
2 5星

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