Time Warner: I live in L.A. and recently my girlfriend and I...
GetHuman用户~jimmydrake来自novembre 1er, 2017的Time Warner条客户评论
~jimmydrake案的背景
GetHuman：~jimmydrake-您能告诉我们其他Time Warner个客户何时提起诉讼吗？
~jimmydrake：Yeah。在octobre 30上是middle of the night。
GetHuman：您是否接触到Time Warner，如果可以，怎么做？
GetHuman：这些常见的Time Warner客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~jimmydrake 常见 Time Warner 问题的列表）
~jimmydrake：“ Make a payment”是我尝试使用to call的原因。
~jimmydrake对Time Warner客户服务的评价
GetHuman：那么，您如何总结GetHuman的Time Warner客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~jimmydrake：I live in L.A. and recently my girlfriend and I moved from Sycamore Avenue, * miles up the road to Fairfax Ave. We rent a small one bedroom unit. When changing our Time Warner Cable and Internet Service(which we had been subscribing to for the past * years) the customer service rep suggested we close out the old subscription and start a new service because it would be cheaper than a transfer. We said sure, who would not want to save a buck or two in this economy. They said to have the old cable box ready as well as ***.** dollars and they would mail us the old bill which was around ***.** to the new apartment. The cable was installed on a Thursday. On Monday, we got home from work and noticed the service was interrupted. We called customer service and spoke with a very rude uncaring agent who said they had sent our old bill to their internal collections and that our new service would not be turned back on until we called the collections department and paid the debt in full. We were ver
GetHuman：让我们量化一下您与Time Warner联系的经验。在1到5的范围内，如何轻松解决Time Warner问题？
~jimmydrake：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~jimmydrake：在沟通方面，我会给他们五分之三的four。
GetHuman：Time Warner快速有效地解决问题的能力又如何呢？
~jimmydrake：为此，我要说出五分之二的five。
GetHuman：最后-对其他Time Warner客户有何建议？
~jimmydrake：在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~jimmydrake在octobre 30, 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。