Time Warner: I have been without email since June *th...
GetHuman用户~dtimmons来自novembre 16º, 2017的Time Warner条客户评论
~dtimmons案的背景
GetHuman:~dtimmons-您能告诉我们其他Time Warner个客户何时提起诉讼吗?
~dtimmons:Yeah。在novembre 13º上是morning。
GetHuman:您是否接触到Time Warner,如果可以,怎么做?
GetHuman:这些常见的Time Warner客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~dtimmons 常见 Time Warner 问题的列表)
~dtimmons:“ Lower my bill”是我尝试使用to call的原因。
~dtimmons对Time Warner客户服务的评价
GetHuman:那么,您如何总结GetHuman的Time Warner客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~dtimmons:I have been without email since June *th, ****. I have called * times and each time I call I am told it will be ** hours and the email should be active again. It was disabled in error and now my primary account which is *****@***.com is no longer getting emails and all the sub accounts I had under the primary are gone. I work in IT. I set up and delete email accounts every day and it should not be this difficult or take * weeks to reactivate an email account. I called again this morning and was told to call back in *-* hours because they are having technical difficulties. My wife and daughters school work is tied to these sub accounts and they are now not receiving any emails from the colleges they are attending so the y have to call the colleges to see if there is anything they have missed since this *****-up. I have been a Time Warner customer for over ** years and this is how they treat you. They keep passing the buck and now, due to their incompetence, I have had * weeks of s
GetHuman:让我们量化一下您与Time Warner联系的经验。在1到5的范围内,如何轻松解决Time Warner问题?
~dtimmons:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~dtimmons:在沟通方面,我会给他们五分之三的two。
GetHuman:Time Warner快速有效地解决问题的能力又如何呢?
~dtimmons:为此,我要说出五分之二的five。
GetHuman:最后-对其他Time Warner客户有何建议?
~dtimmons:在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~dtimmons在novembre 13º, 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。