I have been a time Warner cable customer since...
GetHuman用户GetHuman-189330来自November 19th, 2017的Time Warner条客户评论
GetHuman-189330案的背景
GetHuman:GetHuman-189330-您能告诉我们其他Time Warner个客户何时提起诉讼吗?
GetHuman-189330:Yes I can。在November 15th上是morning。
GetHuman:您是否接触到Time Warner,如果可以,怎么做?
GetHuman:这些常见的Time Warner客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-189330 常见 Time Warner 问题的列表)
GetHuman-189330:“ Make a payment”是我尝试使用to call的原因。
GetHuman-189330对Time Warner客户服务的评价
GetHuman:那么,您如何总结GetHuman的Time Warner客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-189330:I have been a time Warner cable customer since I was ** so for twenty years never had a problem with them til this year. My husband and I moved into a new house and got the signature home package. Well the cable installer that came in and installed our cable set up all the premium channels and every sports channel and package there was... Which mind you we never asked for and or wanted. When we had called time Warner to remove this they told us they would and that they would credit is the $$$ for those premium channels and sports packages we did my ask for... For six months it looked like it was finally off our bill and but not off our tv.. Then all of the sudden we got billed a *** dollar bill.... Not for non payment we paid our bill every month right in time.. But no they said we owed for all the packaged channels and premium channels we had... Grr it was talking to a door ****... Oh and to add to this the installer was suppose to install our phone he said he did but did t know out n
GetHuman:让我们量化一下您与Time Warner联系的经验。在1到5的范围内,如何轻松解决Time Warner问题?
GetHuman-189330:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-189330:在沟通方面,我会给他们五分之三的three。
GetHuman:Time Warner快速有效地解决问题的能力又如何呢?
GetHuman-189330:为此,我要说出五分之二的four。
GetHuman:最后-对其他Time Warner客户有何建议?
GetHuman-189330:在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-189330在November 15th, 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。