Time Warner: I don't have cable for three days now. All the...
GetHuman用户~Unhappy Customer 来自November 17th, 2017的Time Warner条客户评论
~Unhappy Customer 案的背景
GetHuman:~Unhappy Customer -您能告诉我们其他Time Warner个客户何时提起诉讼吗?
~Unhappy Customer :Yes I can。在November 15th上是morning。
GetHuman:您是否接触到Time Warner,如果可以,怎么做?
GetHuman:这些常见的Time Warner客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Unhappy Customer 常见 Time Warner 问题的列表)
~Unhappy Customer :“ Technical Support”是我尝试使用to call的原因。
~Unhappy Customer 对Time Warner客户服务的评价
GetHuman:那么,您如何总结GetHuman的Time Warner客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Unhappy Customer :I don't have cable for three days now. All the sudden just stoped working. Called on Friday Customer Service to fix the TV and had to be with them for ** min on the phone to fix it and they couldn't fix it. And this on Friday after work when you are supposed to relax and have a good time. Had to call on Saturday to make a same day appointment, they told me nothing available until Tuesday. Here you go * days without TV. and I pay every month cable. The worst customer service. First opportunity i have i will switch to a different cable TV.
GetHuman:让我们量化一下您与Time Warner联系的经验。在1到5的范围内,如何轻松解决Time Warner问题?
~Unhappy Customer :为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Unhappy Customer :在沟通方面,我会给他们五分之三的two。
GetHuman:Time Warner快速有效地解决问题的能力又如何呢?
~Unhappy Customer :为此,我要说出五分之二的five。
GetHuman:最后-对其他Time Warner客户有何建议?
~Unhappy Customer :在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Unhappy Customer 在November 15th, 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。