I called up Time Warner trying to pay my bill...
GetHuman用户~Unhappy TW customer来自October 30th, 2017的Time Warner条客户评论
~Unhappy TW customer案的背景
GetHuman：~Unhappy TW customer-您能告诉我们其他Time Warner个客户何时提起诉讼吗？
~Unhappy TW customer：Yeah。在October 21st上是middle of the night。
GetHuman：您是否接触到Time Warner，如果可以，怎么做？
GetHuman：这些常见的Time Warner客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Unhappy TW customer 常见 Time Warner 问题的列表）
~Unhappy TW customer：“ Upgrade Account”是我尝试使用to call的原因。
~Unhappy TW customer对Time Warner客户服务的评价
GetHuman：那么，您如何总结GetHuman的Time Warner客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Unhappy TW customer：I called up Time Warner trying to pay my bill. Lo and behold, as the past few times, they did not recognize the new cell number I had told them before to link to my account. For a few months this has been going on. Today I called for the *th time to let them know that I have a new cell number and the old one is no longer active. Tim (cust serv ID *****) spoke almost unintelligible English and told me it was now fixed and I can call back up to pay my bill. Same thing, it didn't recognize my number when I was trying to get to my account. So I talked to another customer service rep and she said it would take up to ** hours for the number to be put into the system. So I told her that doesn't help me if I want to pay my bill today, I would be glad to pay it online but for some reason it takes about a week for TW to take funds out of my bank account that way. I asked her why it takes so long and she said it's because the money is coming from my bank. I told her either way if I paid
GetHuman：让我们量化一下您与Time Warner联系的经验。在1到5的范围内，如何轻松解决Time Warner问题？
~Unhappy TW customer：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Unhappy TW customer：在沟通方面，我会给他们五分之三的five。
GetHuman：Time Warner快速有效地解决问题的能力又如何呢？
~Unhappy TW customer：为此，我要说出五分之二的two。
GetHuman：最后-对其他Time Warner客户有何建议？
~Unhappy TW customer：在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Unhappy TW customer在October 21st, 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。