I am a LONG TIME time warner customer. Problem...
GetHuman用户~anonymous来自November 15th, 2017的Time Warner条客户评论
~anonymous案的背景
GetHuman:~anonymous-您能告诉我们其他Time Warner个客户何时提起诉讼吗?
~anonymous:Yes。在November 7th上是evening。
GetHuman:您是否接触到Time Warner,如果可以,怎么做?
GetHuman:这些常见的Time Warner客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~anonymous 常见 Time Warner 问题的列表)
~anonymous:“ Technical support”是我尝试使用to call的原因。
~anonymous对Time Warner客户服务的评价
GetHuman:那么,您如何总结GetHuman的Time Warner客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~anonymous:I am a LONG TIME time warner customer. Problem started last weekend. After spending over * hours on the phone and chats, I finally got the Time Warner President Office * in NY and left a message about the EXTREMELY poor customer service, not updating of my account, my service price doubled and when it was supposedly price dropped, I LOST ** channels I TOLD THEM I did not want to lose then the customer service rep I called back had the nerve to ask ME why it took me ** hour to "notice the missing channels". I left the message with the Presidents Office, they called Monday and Tuesday. I am a SINGLE MOM working TWO jobs, I am unavailable during the day. They said Pamela from the local customer svc area would call me, which she did and I called her back Tuesday, left a message TELLING HER I WOULD NOT BE AVAILABLE TO SPEAK UNTIL FRIDAY OR THIS WEEKEND. Well, last night, one of my few NIGHTS off, I get another message on my phone (thru chat transcript to my cell phone) that another supervis
GetHuman:让我们量化一下您与Time Warner联系的经验。在1到5的范围内,如何轻松解决Time Warner问题?
~anonymous:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~anonymous:在沟通方面,我会给他们五分之三的four。
GetHuman:Time Warner快速有效地解决问题的能力又如何呢?
~anonymous:为此,我要说出五分之二的five。
GetHuman:最后-对其他Time Warner客户有何建议?
~anonymous:在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~anonymous在November 7th, 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。