Time Warner: Had an issue with my internet speed. In **** I...
GetHuman用户~boogers来自نوفمبر ١٩، ٢٠١٧的Time Warner条客户评论
~boogers案的背景
GetHuman:~boogers-您能告诉我们其他Time Warner个客户何时提起诉讼吗?
~boogers:Yes。在نوفمبر ١٣上是morning。
GetHuman:您是否接触到Time Warner,如果可以,怎么做?
GetHuman:这些常见的Time Warner客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~boogers 常见 Time Warner 问题的列表)
~boogers:“ Account Access”是我尝试使用to call的原因。
~boogers对Time Warner客户服务的评价
GetHuman:那么,您如何总结GetHuman的Time Warner客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~boogers:Had an issue with my internet speed. In **** I signed up for the standard internet package (then listed at **mbps down) and added Turbo upgrade bringing my grand total to **mbps down. Well this past spring (****) TWC decided to increase the speed on the standard internet package from **mbps to **mbps. No notice but later I found a statement from them at the time the announced they would be doing this that said the customers do not need to do anything when the change happens. Mind you, I had no idea this change even happened until today when I was looking into getting faster internet (* months after the speed increase). The thing is, I have the same speed I've always had. I know because I download several games through both origin and steam and the speed stays steady at **-**.*mbps for the past few years. My bill says I'm still being charged $***month for what it calls "Turbo Internet Upgrade **mbps". Huh? so you are charging me for an obsolete service that offers no benefit? Annoying b
GetHuman:让我们量化一下您与Time Warner联系的经验。在1到5的范围内,如何轻松解决Time Warner问题?
~boogers:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~boogers:在沟通方面,我会给他们五分之三的four。
GetHuman:Time Warner快速有效地解决问题的能力又如何呢?
~boogers:为此,我要说出五分之二的five。
GetHuman:最后-对其他Time Warner客户有何建议?
~boogers:在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~boogers在نوفمبر ١٣، ٢٠١٧发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。