Time Warner: Called about being overcharged and was told "It...
GetHuman用户~willliveoffgridsomeday来自November 15., 2017的Time Warner条客户评论
~willliveoffgridsomeday案的背景
GetHuman：~willliveoffgridsomeday-您能告诉我们其他Time Warner个客户何时提起诉讼吗？
~willliveoffgridsomeday：Sure。在November 11.上是afternoon。
GetHuman：您是否接触到Time Warner，如果可以，怎么做？
~willliveoffgridsomeday：我使用了我在GetHuman Time Warner客户电话号码页面上找到的800-892-2253号码：Time Warner客户服务电话号码 GetHuman：这些常见的Time Warner客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~willliveoffgridsomeday 常见 Time Warner 问题的列表）
~willliveoffgridsomeday：“ Lower my bill”是我尝试使用to call的原因。
~willliveoffgridsomeday对Time Warner客户服务的评价
GetHuman：那么，您如何总结GetHuman的Time Warner客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~willliveoffgridsomeday：Called about being overcharged and was told "It isn't my job to read your bill for you". Called again and was transfered to woman who barly spoke English, she told me they were located in the Philippians. Outsourced again, so it is either an automated operator or you get an operator in another country. Called the automated line and was transferred to technical support when I said I had billing questions. Boy, it makes you want to tell them were to go!! I also downgraded all my services and they are making me pay ** a month for the internet lite which won't even let you watch movies. They run promotion for ** per month and she says we can only give that to new customers. So I have to disconnect service just to get it at what everyone else pays. I would rate Time warner as -***. When you ask for a corporate number they transfer you back to the automated line and you are waiting again. I have been waiting * months to try to get help with this and don't get anywhere. last time I went throu
GetHuman：让我们量化一下您与Time Warner联系的经验。在1到5的范围内，如何轻松解决Time Warner问题？
~willliveoffgridsomeday：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~willliveoffgridsomeday：在沟通方面，我会给他们五分之三的five。
GetHuman：Time Warner快速有效地解决问题的能力又如何呢？
~willliveoffgridsomeday：为此，我要说出五分之二的four。
GetHuman：最后-对其他Time Warner客户有何建议？
~willliveoffgridsomeday：在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~willliveoffgridsomeday在November 11., 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。