Time Warner: BEWARE!!!I signed up with the promotion of gett...
GetHuman用户~tracy来自novembre 24, 2017的Time Warner条客户评论
~tracy案的背景
GetHuman:~tracy-您能告诉我们其他Time Warner个客户何时提起诉讼吗?
~tracy:Yup。在novembre 18上是middle of the night。
GetHuman:您是否接触到Time Warner,如果可以,怎么做?
GetHuman:这些常见的Time Warner客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~tracy 常见 Time Warner 问题的列表)
~tracy:“ Technical support”是我尝试使用to call的原因。
~tracy对Time Warner客户服务的评价
GetHuman:那么,您如何总结GetHuman的Time Warner客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~tracy:BEWARE!!!I signed up with the promotion of getting the dell * and * computer after being with them for * months. Now they are telling me and other people that we dont qualify. When they installed us the guy left wires hanging out and whatever he did, bees were coming in and we were left with no phone service. Said he would come back and never did. We had to call again to get someone out here and found out he never put another work order in. Since then we ve made numerous calls. My box stopped working. Then my daughters box went. We lost all of our recordings.And now with this promotion, i spoke with someone who told me she would take care of this and she would see to it that i got what i was entitled to. Never called me back. Found out they did an investigation into the matter with a denial and found out when i called once again. They will be reported to the better business bureau for false advertising just to get people to leave their providers for them. I will be changing my services
GetHuman:让我们量化一下您与Time Warner联系的经验。在1到5的范围内,如何轻松解决Time Warner问题?
~tracy:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~tracy:在沟通方面,我会给他们五分之三的four。
GetHuman:Time Warner快速有效地解决问题的能力又如何呢?
~tracy:为此,我要说出五分之二的three。
GetHuman:最后-对其他Time Warner客户有何建议?
~tracy:在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~tracy在novembre 18, 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。