Time Warner: As TWC's new program either we have to buy our...
GetHuman用户~Annu来自November 13th, 2017的Time Warner条客户评论
~Annu案的背景
GetHuman：~Annu-您能告诉我们其他Time Warner个客户何时提起诉讼吗？
~Annu：Sure。在November 10th上是evening。
GetHuman：您是否接触到Time Warner，如果可以，怎么做？
GetHuman：这些常见的Time Warner客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Annu 常见 Time Warner 问题的列表）
~Annu：“ Upgrade Account”是我尝试使用to call的原因。
~Annu对Time Warner客户服务的评价
GetHuman：那么，您如何总结GetHuman的Time Warner客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Annu：As TWC's new program either we have to buy our own modem or rent one from TWC. I have bought my new modem and to connect it i have called TWC support, it took them more than **hrs to resolve the issue, i was on call and they have been transffering me department to department and everyone was asking to reboot my computer and restart my modem and i have done this for approximately some **-** times in some *-* on being call. One the customer service agent told me that he has assigned a technician for scheduling next day at *:** AM and nobody turns in till *:** AM when i called back TWC to know the reason, i was surpurised to know that the technician is scheduled for next day (i.e after ** hrs). So, this is the horrible horrible experience i had with TWC, different levels of support still they do not have the capablity of resolving a simpe issue.
GetHuman：让我们量化一下您与Time Warner联系的经验。在1到5的范围内，如何轻松解决Time Warner问题？
~Annu：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Annu：在沟通方面，我会给他们五分之三的five。
GetHuman：Time Warner快速有效地解决问题的能力又如何呢？
~Annu：为此，我要说出五分之二的five。
GetHuman：最后-对其他Time Warner客户有何建议？
~Annu：在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Annu在November 10th, 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。