Thrifty Car Rental: I rented a car through Thrifty in Sept **** whi...
GetHuman用户~Greekmeli来自November 26., 2017的Thrifty Car Rental条客户评论
~Greekmeli案的背景
GetHuman:~Greekmeli-您能告诉我们其他Thrifty Car Rental个客户何时提起诉讼吗?
~Greekmeli:Yes I can。在November 17.上是evening。
GetHuman:您是否接触到Thrifty Car Rental,如果可以,怎么做?
GetHuman:这些常见的Thrifty Car Rental客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Greekmeli 常见 Thrifty Car Rental 问题的列表)
~Greekmeli:“ Cancel booking”是我尝试使用to call的原因。
~Greekmeli对Thrifty Car Rental客户服务的评价
GetHuman:那么,您如何总结GetHuman的Thrifty Car Rental客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Greekmeli:I rented a car through Thrifty in Sept **** while in LA for work. During my time, I ran a red light and a traffic cam caught the incidence. As a result, the City of Santa Monica sent a violation to Thrifty in Dec ****. Thrifty claims that they never received the violation in December, and so the City of Santa Monica nearly doubled the fine and re-issued the statement in March ****. Thrifty then paid the total violation ($*** for running a red light including the late fee - first offense, clean record otherwise) and because of the rental agreement, I am obligated to pay the fine. When I asked why they did not contest the late charges when they received the notification in March, they had no response - indicating that they could care less about this because they knew I had to pay no matter what. At this point, it is the City of Santa Monica's word against Thrifty, and the city is claiming they have on record that the violation went out. Please do not make the same mistake I did - Thrifty
GetHuman:让我们量化一下您与Thrifty Car Rental联系的经验。在1到5的范围内,如何轻松解决Thrifty Car Rental问题?
~Greekmeli:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Greekmeli:在沟通方面,我会给他们五分之三的one。
GetHuman:Thrifty Car Rental快速有效地解决问题的能力又如何呢?
~Greekmeli:为此,我要说出五分之二的two。
GetHuman:最后-对其他Thrifty Car Rental客户有何建议?
~Greekmeli:在一天中的早些时候或深夜给他们打电话。不要忘记Thrifty Car Rental可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Greekmeli在November 17., 2017发生的Thrifty Car Rental客户服务问题中得到了一些有用的反馈和措辞。