The IRS: When I get a hold of a person it's a **. Getti...
GetHuman用户~MeyerS来自November 23., 2017的The IRS条客户评论
~MeyerS案的背景
GetHuman:~MeyerS-您能告诉我们其他The IRS个客户何时提起诉讼吗?
~MeyerS:Sure。在November 16.上是middle of the night。
GetHuman:您是否接触到The IRS,如果可以,怎么做?
GetHuman:这些常见的The IRS客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~MeyerS 常见 The IRS 问题的列表)
~MeyerS:“ Order transcript”是我尝试使用to call的原因。
~MeyerS对The IRS客户服务的评价
GetHuman:那么,您如何总结GetHuman的The IRS客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~MeyerS:When I get a hold of a person it's a **. Getting to a person is a -*. I'd like to tar and feather the person(s) who designed their automated phone system. It's downright cruel. There is a very specific path of answers you must enter to speak to an IRS rep, and it involves not really answering the questions accurately. At each point, the automated system explains something you don't need. It might as well be the local weather and cloud patterns. It also endeavors to take as much of your time as possible. For example, enter your social security number. You enter it and it says to enter * if it is a social security number, * if it is a Federal ID number. You enter * for SSN. Then, it repeats your SSN slowly and then says to press * if that is correct. Is this a f***ing joke?
GetHuman:让我们量化一下您与The IRS联系的经验。在1到5的范围内,如何轻松解决The IRS问题?
~MeyerS:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~MeyerS:在沟通方面,我会给他们五分之三的three。
GetHuman:The IRS快速有效地解决问题的能力又如何呢?
~MeyerS:为此,我要说出五分之二的four。
GetHuman:最后-对其他The IRS客户有何建议?
~MeyerS:在一天中的早些时候或深夜给他们打电话。不要忘记The IRS可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~MeyerS在November 16., 2017发生的The IRS客户服务问题中得到了一些有用的反馈和措辞。