The Credit Pros: I am extremely dissatisfied with the customer s...
GetHuman用户~BR08来自November 18th, 2017的The Credit Pros条客户评论
~BR08案的背景
GetHuman:~BR08-您能告诉我们其他The Credit Pros个客户何时提起诉讼吗?
~BR08:Yes I can。在November 10th上是afternoon。
GetHuman:您是否接触到The Credit Pros,如果可以,怎么做?
GetHuman:这些常见的The Credit Pros客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~BR08 常见 The Credit Pros 问题的列表)
~BR08:“ None of those really matches why I wanted to call The Credit Pros that day.”是我尝试使用to call的原因。
~BR08对The Credit Pros客户服务的评价
GetHuman:那么,您如何总结GetHuman的The Credit Pros客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~BR08:I am extremely dissatisfied with the customer service and expectations I had for this company. In August I had called the company regarding my monthly disputes that had not yielded any deletions for the past *-* months. Upset about money being wasted due to no results we decided on pay exchange. On August **th I sent the documents into Wanda authorizing this service. A month later, I decided to call to find out what my status was on the pay exchange. The customer service rep who answers the phone tells me on the first account that I shouldn't do anything because it falls off in a year. The second account which is a credit card she stated was negotiated back in **** and nothing can be done. Which by the way I don't remember negotiating. Then she precedes to tell me that I will still need to pay $** for the month due to the disputes being sent out. I was extremely irritated of this because the whole point of doing the payment exchange program was due to not having anything deleted in mon
GetHuman:让我们量化一下您与The Credit Pros联系的经验。在1到5的范围内,如何轻松解决The Credit Pros问题?
~BR08:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~BR08:在沟通方面,我会给他们五分之三的five。
GetHuman:The Credit Pros快速有效地解决问题的能力又如何呢?
~BR08:为此,我要说出五分之二的four。
GetHuman:最后-对其他The Credit Pros客户有何建议?
~BR08:在一天中的早些时候或深夜给他们打电话。不要忘记The Credit Pros可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~BR08在November 10th, 2017发生的The Credit Pros客户服务问题中得到了一些有用的反馈和措辞。