The Boston Globe: I have cancelled my ** year subscription to the...
GetHuman用户~66130951来自November 28th, 2017的The Boston Globe条客户评论
~66130951案的背景
GetHuman:~66130951-您能告诉我们其他The Boston Globe个客户何时提起诉讼吗?
~66130951:Yeah。在November 22nd上是afternoon。
GetHuman:您是否接触到The Boston Globe,如果可以,怎么做?
GetHuman:这些常见的The Boston Globe客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~66130951 常见 The Boston Globe 问题的列表)
~66130951:“ Lower my bill”是我尝试使用to call的原因。
~66130951对The Boston Globe客户服务的评价
GetHuman:那么,您如何总结GetHuman的The Boston Globe客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~66130951:I have cancelled my ** year subscription to the Globe. I have experienced the absolute worst customer service ever. I was happily receiving digital access for $**.** and free Sunday delivery. When I was notified that the Sunday paper would increase in price, I called and said I had free delivery. I was rudely told that I had free DIGITAL, and was paying for the Sunday paper. I then cancelled Sunday delivery, and was given a ** cent * week "new" digital subscription, from June * to July *. The ** cents was withdrawn from my credit card on June *, and $**.** was withdrawn on June **. I just called (July *) to inquire why two payments were deducted from my credit card, and was told that the $**.** was for digital access from July * until August *. When I asked to cancel, I was told that no refund could be given.
GetHuman:让我们量化一下您与The Boston Globe联系的经验。在1到5的范围内,如何轻松解决The Boston Globe问题?
~66130951:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~66130951:在沟通方面,我会给他们五分之三的five。
GetHuman:The Boston Globe快速有效地解决问题的能力又如何呢?
~66130951:为此,我要说出五分之二的two。
GetHuman:最后-对其他The Boston Globe客户有何建议?
~66130951:在一天中的早些时候或深夜给他们打电话。不要忘记The Boston Globe可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~66130951在November 22nd, 2017发生的The Boston Globe客户服务问题中得到了一些有用的反馈和措辞。