TextNow: worst phone and costumer service EVER
GetHuman用户GetHuman-djoseph来自November 29, 2017的TextNow条客户评论
GetHuman-djoseph案的背景
GetHuman:GetHuman-djoseph-您能告诉我们其他TextNow个客户何时提起诉讼吗?
GetHuman-djoseph:Sure。在November 26上是middle of the night。
GetHuman:您是否接触到TextNow,如果可以,怎么做?
GetHuman-djoseph:我使用在GetHuman TextNow客户服务联系信息页面上找到的live chat:联系TextNow客户服务 GetHuman:这些常见的TextNow客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-djoseph 常见 TextNow 问题的列表)
GetHuman-djoseph:“ Hacked Account”是我尝试使用to contact的原因。
GetHuman-djoseph对TextNow客户服务的评价
GetHuman:那么,您如何总结GetHuman的TextNow客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-djoseph:worst phone and costumer service EVER
GetHuman:您能从11/26/17发生的事情中告诉我们其他人吗?
GetHuman-djoseph:don't waist your money ive had problems with the phone from day one dropping calls callers unable to hear me no matter were I am the phone just stop working I call customer service I'm told I would get a call back in about ten minutes I didn't receive a call back.then I call back the following Monday same ten minute garabage but I didn't get a call back for * hours then when I get the call back they want me to send them a video of how the phone wont do anything before they will do anything explain to me how I'm supposed to do that with no phone. all I have to say is don't waist your time,sanity or money go else where cause if its seems to good to be true it usually is and so far text now is exactly that. I only gave one star because I had too
GetHuman:让我们量化一下您与TextNow联系的经验。在1到5的范围内,如何轻松解决TextNow问题?
GetHuman-djoseph:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-djoseph:在沟通方面,我会给他们五分之三的one。
GetHuman:TextNow快速有效地解决问题的能力又如何呢?
GetHuman-djoseph:为此,我要说出五分之二的five。
GetHuman:最后-对其他TextNow客户有何建议?
GetHuman-djoseph:尽早或晚些时候与他们打交道。不要忘记TextNow可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-djoseph在November 26, 2017发生的TextNow客户服务问题中得到了一些有用的反馈和措辞。