Telecheck: They refused to answer my question. I had rece...

GetHuman用户~anonymous来自November 21st, 2017的Telecheck条客户评论

~anonymous案的背景

GetHuman:~anonymous-您能告诉我们其他Telecheck个客户何时提起诉讼吗?
~anonymous:Yup。在November 17th上是middle of the night。
GetHuman:您是否接触到Telecheck,如果可以,怎么做?
~anonymous:我使用了我在GetHuman Telecheck客户电话号码页面上找到的800-366-2425号码:Telecheck客户服务电话号码
GetHuman:这些常见的Telecheck客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~anonymous 常见 Telecheck 问题的列表)
~anonymous:“ Update Account Info”是我尝试使用to call的原因。

~anonymous对Telecheck客户服务的评价

GetHuman:那么,您如何总结GetHuman的Telecheck客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~anonymous:They refused to answer my question. I had received a letter stating the transaction had failed but my account showed the transaction. I was calling to verify it on their end. They would not answer the question. They wanted to know my checking acct number, whether it was a joint account, whether I could write checks on that account. Nothing that had anything to do with the transaction. So, I told them I would assume that they had received the money and that they were of no help whatsoever. Their rating with the BBB is D-. Only * rating lower!!! Says everything.
GetHuman:让我们量化一下您与Telecheck联系的经验。在1到5的范围内,如何轻松解决Telecheck问题?
~anonymous:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~anonymous:在沟通方面,我会给他们五分之三的four。
GetHuman:Telecheck快速有效地解决问题的能力又如何呢?
~anonymous:为此,我要说出五分之二的three。
GetHuman:最后-对其他Telecheck客户有何建议?
~anonymous:在一天中的早些时候或深夜给他们打电话。不要忘记Telecheck可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~anonymous在November 17th, 2017发生的Telecheck客户服务问题中得到了一些有用的反馈和措辞。

Telecheck

2.65 of 5 stars | 110条评论

~anonymous的Telecheck评论

寻求帮助的困难
5 5星
沟通质量
4 5星
及时和专业
3 5星
整体客户服务评分
4 5星

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