TalkTalk: The call is answered straight away but not by a...
GetHuman用户~johnL来自November 15., 2017的TalkTalk条客户评论
~johnL案的背景
GetHuman:~johnL-您能告诉我们其他TalkTalk个客户何时提起诉讼吗?
~johnL:Yeah。在November 6.上是middle of the night。
GetHuman:您是否接触到TalkTalk,如果可以,怎么做?
GetHuman:这些常见的TalkTalk客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~johnL 常见 TalkTalk 问题的列表)
~johnL:“ Update account information”是我尝试使用to call的原因。
~johnL对TalkTalk客户服务的评价
GetHuman:那么,您如何总结GetHuman的TalkTalk客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~johnL:The call is answered straight away but not by a live human being, it then takes one and a half minutes before you get to speak to a live person. Longer still to get that person to understand my problem and resolve it. I always finish a call to Talk Talk feeling that I have spent ten rounds with Amir Khan with all punches to the head.
GetHuman:让我们量化一下您与TalkTalk联系的经验。在1到5的范围内,如何轻松解决TalkTalk问题?
~johnL:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~johnL:在沟通方面,我会给他们五分之三的five。
GetHuman:TalkTalk快速有效地解决问题的能力又如何呢?
~johnL:为此,我要说出五分之二的two。
GetHuman:最后-对其他TalkTalk客户有何建议?
~johnL:在一天中的早些时候或深夜给他们打电话。不要忘记TalkTalk可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~johnL在November 6., 2017发生的TalkTalk客户服务问题中得到了一些有用的反馈和措辞。