TalkTalk: Home move failure and service disrupted for two...
GetHuman用户~jee来自November 26, 2017的TalkTalk条客户评论
~jee案的背景
GetHuman：~jee-您能告诉我们其他TalkTalk个客户何时提起诉讼吗？
~jee：Yes。在November 18上是middle of the night。
GetHuman：您是否接触到TalkTalk，如果可以，怎么做？
GetHuman：这些常见的TalkTalk客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~jee 常见 TalkTalk 问题的列表）
~jee：“ Service problem”是我尝试使用to call的原因。
~jee对TalkTalk客户服务的评价
GetHuman：那么，您如何总结GetHuman的TalkTalk客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~jee：Home move failure and service disrupted for two weeks. Too many promises and lies,not even one of them was fulfilled.**TalkTalk had promised a smooth home-move process on ***** after a *.* hours on the phone. A disruption of not more than **h had been agreed on the phone. This was a requirement to do the home move. Otherwise we would not do it. We made this crystal clear. TalkTalk promised to do so.*Next day they announced the technician would visit new home on *****, not on ***** (?).********* go-live fails. One day spent in the new (empty) home. Technician blames the exchange ("no access") but promises line would go live next morning with all services available and instructs to call TalkTalk before *am to confirm that.********* TalkTalk web shows go-live has been reset to ***** and old line cut-off date is on *****!! (without notice).*Calling support. They promise to keep old line active until successful go-live is confirmed (this is a lie, read on).*Requested to raise a complaint.
GetHuman：让我们量化一下您与TalkTalk联系的经验。在1到5的范围内，如何轻松解决TalkTalk问题？
~jee：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~jee：在沟通方面，我会给他们五分之三的one。
GetHuman：TalkTalk快速有效地解决问题的能力又如何呢？
~jee：为此，我要说出五分之二的four。
GetHuman：最后-对其他TalkTalk客户有何建议？
~jee：在一天中的早些时候或深夜给他们打电话。不要忘记TalkTalk可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~jee在November 18, 2017发生的TalkTalk客户服务问题中得到了一些有用的反馈和措辞。