TV Licensing (UK): Number was fine, what a nasty touchtone experie...
GetHuman用户~Terr0rBytes来自November 14th, 2017的TV Licensing (UK)条客户评论
~Terr0rBytes案的背景
GetHuman:~Terr0rBytes-您能告诉我们其他TV Licensing (UK)个客户何时提起诉讼吗?
~Terr0rBytes:Yes I can。在November 12th上是afternoon。
GetHuman:您是否接触到TV Licensing (UK),如果可以,怎么做?
GetHuman:这些常见的TV Licensing (UK)客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Terr0rBytes 常见 TV Licensing (UK) 问题的列表)
~Terr0rBytes:“ Delivery problem”是我尝试使用to call的原因。
~Terr0rBytes对TV Licensing (UK)客户服务的评价
GetHuman:那么,您如何总结GetHuman的TV Licensing (UK)客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Terr0rBytes:Number was fine, what a nasty touchtone experience though. The messages between choices are very long and they do everything they can to stop you getting through to an actual person. I found the instructions above take you through to an automated option to tell them your have vacated your property.**To get through to a human I did the following:***) Dialed the number above**) As soon as it says good morning*afternoon, press ***) You then have to listen to a message that says did you know you can go online blah blah blah.**) When that finishes, press ***) It then says OK, press ***) It then says Thanks, press ***) If then says OK finally, press ***It will then ring and put you in a queue to speak to a person
GetHuman:让我们量化一下您与TV Licensing (UK)联系的经验。在1到5的范围内,如何轻松解决TV Licensing (UK)问题?
~Terr0rBytes:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Terr0rBytes:在沟通方面,我会给他们五分之三的five。
GetHuman:TV Licensing (UK)快速有效地解决问题的能力又如何呢?
~Terr0rBytes:为此,我要说出五分之二的two。
GetHuman:最后-对其他TV Licensing (UK)客户有何建议?
~Terr0rBytes:在一天中的早些时候或深夜给他们打电话。不要忘记TV Licensing (UK)可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Terr0rBytes在November 12th, 2017发生的TV Licensing (UK)客户服务问题中得到了一些有用的反馈和措辞。