TDS Metrocom: I was supposedly transferred to the Inside Sale...

GetHuman用户~TW来自ноябрь 28-го, 2017的TDS Metrocom条客户评论

~TW案的背景

GetHuman:~TW-您能告诉我们其他TDS Metrocom个客户何时提起诉讼吗?
~TW:Yeah。在ноябрь 27-го上是middle of the night。
GetHuman:您是否接触到TDS Metrocom,如果可以,怎么做?
~TW:我使用了我在GetHuman TDS Metrocom客户电话号码页面上找到的866-571-6662号码:TDS Metrocom客户服务电话号码
GetHuman:这些常见的TDS Metrocom客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~TW 常见 TDS Metrocom 问题的列表)
~TW:“ Change plan”是我尝试使用to call的原因。

~TW对TDS Metrocom客户服务的评价

GetHuman:那么,您如何总结GetHuman的TDS Metrocom客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~TW:I was supposedly transferred to the Inside Sales Mngr for the Detroit, MI area, someone named Stephanie Clay at ph* ***-***-****. This woman was absolutely horrible to speak with! She was rude from the outset and had nothing to say other than all of the reasons why should COULDN'T help me. She had * solutions to my problem, nor was she willing to help get me to someone else who could possibly assist me!! She then had the audacity to place me on hold without even asking me first, and suddenly mid-sentence I'm hearing hold music in my ear! I have worked in customer service*sales myself for close to ** years and I would never dream of treating a customer in this way! I personally used to use TDS for my own home phone service years ago. I purposefully cancelled them close to * yrs ago due to their horrible customer service. I am now reminded why I left in the first place. Awful company, would NEVER recommend in a thousand years!
GetHuman:让我们量化一下您与TDS Metrocom联系的经验。在1到5的范围内,如何轻松解决TDS Metrocom问题?
~TW:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~TW:在沟通方面,我会给他们五分之三的one。
GetHuman:TDS Metrocom快速有效地解决问题的能力又如何呢?
~TW:为此,我要说出五分之二的one。
GetHuman:最后-对其他TDS Metrocom客户有何建议?
~TW:在一天中的早些时候或深夜给他们打电话。不要忘记TDS Metrocom可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~TW在ноябрь 27-го, 2017发生的TDS Metrocom客户服务问题中得到了一些有用的反馈和措辞。

TDS Metrocom

2.00 of 5 stars | 12条评论

~TW的TDS Metrocom评论

寻求帮助的困难
1 5星
沟通质量
1 5星
及时和专业
1 5星
整体客户服务评分
1 5星

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