TD Bank: I have a home equity loan with Commerce Bank...
GetHuman用户GetHuman-122090来自نوفمبر ١، ٢٠١٧的TD Bank条客户评论
GetHuman-122090案的背景
GetHuman:GetHuman-122090-您能告诉我们其他TD Bank个客户何时提起诉讼吗?
GetHuman-122090:Yes I can。在أكتوبر ٢٧上是middle of the night。
GetHuman:您是否接触到TD Bank,如果可以,怎么做?
GetHuman-122090:我使用了我在GetHuman TD Bank客户电话号码页面上找到的800-937-2000号码:TD Bank客户服务电话号码 GetHuman:这些常见的TD Bank客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-122090 常见 TD Bank 问题的列表)
GetHuman-122090:“ Setup an account”是我尝试使用to call的原因。
GetHuman-122090对TD Bank客户服务的评价
GetHuman:那么,您如何总结GetHuman的TD Bank客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-122090:I have a home equity loan with Commerce Bank. When TD Bank bought Commerce, my nightmare began.**I had my loan set up for biweekly automatic payments. This was fine under Commerce but shortly after TD Bank took over, I started getting late notices. I couldn't figure this out since the payments were being deducted from my account every two weeks.**I contacted TD Bank and was told that my payments had been incorrectly posted as principle only, showing as no intereste paid. They admitted this was their mistake, but had not explantion for how it happened. They said they would fix it but by the time they did, they had reported me as delinquent to the credit bureau. **I called back to tell them they needed to rectify this and they said they would turn it over to the person who handles errors with the credit bureau. Imagine, they have an employee assigned full-time to fix information they've erroneously reported on their customer's credit bureau file.**I was supposed to receive a call
GetHuman:让我们量化一下您与TD Bank联系的经验。在1到5的范围内,如何轻松解决TD Bank问题?
GetHuman-122090:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-122090:在沟通方面,我会给他们五分之三的four。
GetHuman:TD Bank快速有效地解决问题的能力又如何呢?
GetHuman-122090:为此,我要说出五分之二的one。
GetHuman:最后-对其他TD Bank客户有何建议?
GetHuman-122090:在一天中的早些时候或深夜给他们打电话。不要忘记TD Bank可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-122090在أكتوبر ٢٧، ٢٠١٧发生的TD Bank客户服务问题中得到了一些有用的反馈和措辞。