I have been dealing with T-mobile as my corpora...

GetHuman用户~Dave来自ноябрь 22-го, 2017的T-Mobile条客户评论

~Dave案的背景

GetHuman:~Dave-您能告诉我们其他T-Mobile个客户何时提起诉讼吗?
~Dave:Sure。在ноябрь 21-го上是middle of the night。
GetHuman:您是否接触到T-Mobile,如果可以,怎么做?
~Dave:我使用了我在GetHuman T-Mobile客户电话号码页面上找到的800-937-8997号码:T-Mobile客户服务电话号码
GetHuman:这些常见的T-Mobile客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Dave 常见 T-Mobile 问题的列表)
~Dave:“ Lost phone”是我尝试使用to call的原因。

~Dave对T-Mobile客户服务的评价

GetHuman:那么,您如何总结GetHuman的T-Mobile客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Dave:I have been dealing with T-mobile as my corporate line for months now and they are by far the worst carrier I have ever worked with.**I'm writing this now to try to let every other international business professional know that no one will waste more of your time than a customer support rep from this org.**As one example of what I'm talking about...***I was trying to view my bill online and had a rep walk me through a * step ID verification process, I get it... no bigs. Then the rep send me to tech support at which time I need to go through another * step ID verification, then the tech support sends me back to the original call center rep, who makes me go through the same * steps before he talks to me.**At this point I just about had it, but I really needed to view my bill, so I took a deep breathe and asked the rep how to access it.**"We can't access it, sorry." **So wait, you have no history of me paying any bills ever?**"No, but your phone works, so our system updated it, so you're o
GetHuman:让我们量化一下您与T-Mobile联系的经验。在1到5的范围内,如何轻松解决T-Mobile问题?
~Dave:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Dave:在沟通方面,我会给他们五分之三的one。
GetHuman:T-Mobile快速有效地解决问题的能力又如何呢?
~Dave:为此,我要说出五分之二的four。
GetHuman:最后-对其他T-Mobile客户有何建议?
~Dave:在一天中的早些时候或深夜给他们打电话。不要忘记T-Mobile可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Dave在ноябрь 21-го, 2017发生的T-Mobile客户服务问题中得到了一些有用的反馈和措辞。

T-Mobile

2.67 of 5 stars | 566条评论

~Dave的T-Mobile评论

寻求帮助的困难
4 5星
沟通质量
1 5星
及时和专业
4 5星
整体客户服务评分
3 5星

GetHuman收集和分发T-Mobile之类的公司的评论,操作指南,技巧,黑客和秘密联系信息,这些信息来自像您这样的客户,以帮助我们所有人更好,更快,更轻松地获得客户服务。 GetHuman不以任何方式与T-Mobile关联。

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