T-Mobile: Company was really rude. Technical support did...
GetHuman用户~elizabeth33来自November 6, 2017的T-Mobile条客户评论
~elizabeth33案的背景
GetHuman:~elizabeth33-您能告诉我们其他T-Mobile个客户何时提起诉讼吗?
~elizabeth33:Yes。在November 1上是late at night。
GetHuman:您是否接触到T-Mobile,如果可以,怎么做?
GetHuman:这些常见的T-Mobile客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~elizabeth33 常见 T-Mobile 问题的列表)
~elizabeth33:“ Technical support”是我尝试使用to call的原因。
~elizabeth33对T-Mobile客户服务的评价
GetHuman:那么,您如何总结GetHuman的T-Mobile客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~elizabeth33:Company was really rude. Technical support did not want to replace my phone. Even do the phone was under the * year warranty their technical support did not wanted to replace the phone. Later on I called again and the new tech was able to replace the phone without a problem until I found out there was a ** dollar fee for a replacement. This company is just trying to make more money because if you call the manufacture they are able to replace the phone with no fee.
GetHuman:让我们量化一下您与T-Mobile联系的经验。在1到5的范围内,如何轻松解决T-Mobile问题?
~elizabeth33:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~elizabeth33:在沟通方面,我会给他们五分之三的five。
GetHuman:T-Mobile快速有效地解决问题的能力又如何呢?
~elizabeth33:为此,我要说出五分之二的four。
GetHuman:最后-对其他T-Mobile客户有何建议?
~elizabeth33:在一天中的早些时候或深夜给他们打电话。不要忘记T-Mobile可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~elizabeth33在November 1, 2017发生的T-Mobile客户服务问题中得到了一些有用的反馈和措辞。