SuddenLink: "David" is the reason I will stay with Suddenli...
GetHuman用户~chippy来自November 4th, 2017的SuddenLink条客户评论
~chippy案的背景
GetHuman:~chippy-您能告诉我们其他SuddenLink个客户何时提起诉讼吗?
~chippy:Yup。在October 29th上是morning。
GetHuman:您是否接触到SuddenLink,如果可以,怎么做?
GetHuman:这些常见的SuddenLink客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~chippy 常见 SuddenLink 问题的列表)
~chippy:“ Service problem”是我尝试使用to call的原因。
~chippy对SuddenLink客户服务的评价
GetHuman:那么,您如何总结GetHuman的SuddenLink客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~chippy:"David" is the reason I will stay with Suddenlink. I've been a long term customer but have not been happy with the DVR service. I've had to have the box changed (losing my series recording list and all recordings not viewed) twice due to malfunction and was going to give it one more try (for the third time) today. He not only hooked us up with * Tivos, he spent quite a bit of time changing out our outside connections that have been hanging in a mess with rust, etc. for years. He is going to return to install housing to protect it which has never been done. He walked me through everything and made sure both TVs, tivos, my alarm, phone, and internet were working properly.*I wasn't all that friendly when he arrived because of past experience and frustration with the same problem (shows stopped recording) time and time again. He remained friendly, professional, and seemed to actually care that we were happy with our service. He is a great asset to Suddenlink and I will request him b
GetHuman:让我们量化一下您与SuddenLink联系的经验。在1到5的范围内,如何轻松解决SuddenLink问题?
~chippy:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~chippy:在沟通方面,我会给他们五分之三的one。
GetHuman:SuddenLink快速有效地解决问题的能力又如何呢?
~chippy:为此,我要说出五分之二的two。
GetHuman:最后-对其他SuddenLink客户有何建议?
~chippy:在一天中的早些时候或深夜给他们打电话。不要忘记SuddenLink可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~chippy在October 29th, 2017发生的SuddenLink客户服务问题中得到了一些有用的反馈和措辞。