Straight Talk: Disappointed in the fact that one rep told me t...
GetHuman用户~Royalty77来自November 23., 2017的Straight Talk条客户评论
~Royalty77案的背景
GetHuman：~Royalty77-您能告诉我们其他Straight Talk个客户何时提起诉讼吗？
~Royalty77：Yup。在November 16.上是morning。
GetHuman：您是否接触到Straight Talk，如果可以，怎么做？
GetHuman：这些常见的Straight Talk客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Royalty77 常见 Straight Talk 问题的列表）
~Royalty77：“ Track an order”是我尝试使用to call的原因。
~Royalty77对Straight Talk客户服务的评价
GetHuman：那么，您如何总结GetHuman的Straight Talk客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Royalty77：Disappointed in the fact that one rep told me that I was enrolled back into the Auto renew under the $*.** off promotion and when it came time to renew it charged me the regular price for my plan. I really dislike that the company do not try to offer any kind of offers or go over and beyond for customer when the representative of the company is wrong or misquoted something. I really dislike the fact that you will lose money buying a plan when you have to wait for another phone to be sent and you will not get your money's worth for that ** day cycle. There is no extensions on the plans nor refunds. Outside of all the technical and administrative stuff, I like the prepaid plan. I can choose to pay and talk or not and this fits into my budget. I would like for Straight talk to offer better customer service to their customers.
GetHuman：让我们量化一下您与Straight Talk联系的经验。在1到5的范围内，如何轻松解决Straight Talk问题？
~Royalty77：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Royalty77：在沟通方面，我会给他们五分之三的one。
GetHuman：Straight Talk快速有效地解决问题的能力又如何呢？
~Royalty77：为此，我要说出五分之二的one。
GetHuman：最后-对其他Straight Talk客户有何建议？
~Royalty77：在一天中的早些时候或深夜给他们打电话。不要忘记Straight Talk可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Royalty77在November 16., 2017发生的Straight Talk客户服务问题中得到了一些有用的反馈和措辞。