Straight Talk: Disappointed in the fact that one rep told me t...

GetHuman用户~Royalty77来自نوفمبر ٢٣، ٢٠١٧的Straight Talk条客户评论

~Royalty77案的背景

GetHuman:~Royalty77-您能告诉我们其他Straight Talk个客户何时提起诉讼吗?
~Royalty77:Yup。在نوفمبر ١٦上是morning。
GetHuman:您是否接触到Straight Talk,如果可以,怎么做?
~Royalty77:我使用了我在GetHuman Straight Talk客户电话号码页面上找到的800-876-5753号码:Straight Talk客户服务电话号码
GetHuman:这些常见的Straight Talk客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Royalty77 常见 Straight Talk 问题的列表)
~Royalty77:“ Track an order”是我尝试使用to call的原因。

~Royalty77对Straight Talk客户服务的评价

GetHuman:那么,您如何总结GetHuman的Straight Talk客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Royalty77:Disappointed in the fact that one rep told me that I was enrolled back into the Auto renew under the $*.** off promotion and when it came time to renew it charged me the regular price for my plan. I really dislike that the company do not try to offer any kind of offers or go over and beyond for customer when the representative of the company is wrong or misquoted something. I really dislike the fact that you will lose money buying a plan when you have to wait for another phone to be sent and you will not get your money's worth for that ** day cycle. There is no extensions on the plans nor refunds. Outside of all the technical and administrative stuff, I like the prepaid plan. I can choose to pay and talk or not and this fits into my budget. I would like for Straight talk to offer better customer service to their customers.
GetHuman:让我们量化一下您与Straight Talk联系的经验。在1到5的范围内,如何轻松解决Straight Talk问题?
~Royalty77:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Royalty77:在沟通方面,我会给他们五分之三的one。
GetHuman:Straight Talk快速有效地解决问题的能力又如何呢?
~Royalty77:为此,我要说出五分之二的one。
GetHuman:最后-对其他Straight Talk客户有何建议?
~Royalty77:在一天中的早些时候或深夜给他们打电话。不要忘记Straight Talk可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Royalty77在نوفمبر ١٦، ٢٠١٧发生的Straight Talk客户服务问题中得到了一些有用的反馈和措辞。

Straight Talk

1.90 of 5 stars | 736条评论

~Royalty77的Straight Talk评论

寻求帮助的困难
3 5星
沟通质量
1 5星
及时和专业
1 5星
整体客户服务评分
2 5星

GetHuman收集和分发Straight Talk之类的公司的评论,操作指南,技巧,黑客和秘密联系信息,这些信息来自像您这样的客户,以帮助我们所有人更好,更快,更轻松地获得客户服务。 GetHuman不以任何方式与Straight Talk关联。

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