Straight Talk: INCOMPETENT!
GetHuman用户GetHuman-vickije来自November 29th, 2017的Straight Talk条客户评论
GetHuman-vickije案的背景
GetHuman:GetHuman-vickije-您能告诉我们其他Straight Talk个客户何时提起诉讼吗?
GetHuman-vickije:Yup。在November 20th上是middle of the night。
GetHuman:您是否接触到Straight Talk,如果可以,怎么做?
GetHuman:这些常见的Straight Talk客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-vickije 常见 Straight Talk 问题的列表)
GetHuman-vickije:“ Complaint”是我尝试使用to call的原因。
GetHuman-vickije对Straight Talk客户服务的评价
GetHuman:那么,您如何总结GetHuman的Straight Talk客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-vickije:INCOMPETENT!
GetHuman:您能从11/20/17发生的事情中告诉我们其他人吗?
GetHuman-vickije:Awful experience when I bought a new Samsung S* phone from their website & wanted to transfer my existing Straight Talk phone number to the new phone. It has been ** days still no phone service. I have spoken almost every day to them & haven't received accurate nor consistent information from them yet. If one calls my phone number the recording states "owner has not set up their voicemail box yet" instead of stating the phone is not in service. I am critically ill & awaiting several health providers calls which are very important to my recovery. I cannot believe the incompetence & why it is taking *** month or longer to reactivate service. Furthermore, they deactivated my former phone and cannot reactivate that phone. They should NOT deactivate a phone when they haven't determined whether the new phone is*will be operable within hours. I have lost my patience. I'd swith to another provider but as it stands now I don't have active service so I can't transfer my phone number which I want to keep as it is the only number **** contacts have for me. This is really a TERRIBLE experience!
GetHuman:让我们量化一下您与Straight Talk联系的经验。在1到5的范围内,如何轻松解决Straight Talk问题?
GetHuman-vickije:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-vickije:在沟通方面,我会给他们五分之三的five。
GetHuman:Straight Talk快速有效地解决问题的能力又如何呢?
GetHuman-vickije:为此,我要说出五分之二的one。
GetHuman:最后-对其他Straight Talk客户有何建议?
GetHuman-vickije:在一天中的早些时候或深夜给他们打电话。不要忘记Straight Talk可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-vickije在November 20th, 2017发生的Straight Talk客户服务问题中得到了一些有用的反馈和措辞。