Straight Talk: * out of * live chat agents are rude. They end...

GetHuman用户~tgfjs来自November 21st, 2017的Straight Talk条客户评论

~tgfjs案的背景

GetHuman:~tgfjs-您能告诉我们其他Straight Talk个客户何时提起诉讼吗?
~tgfjs:Yes。在November 20th上是afternoon。
GetHuman:您是否接触到Straight Talk,如果可以,怎么做?
~tgfjs:我使用了我在GetHuman Straight Talk客户电话号码页面上找到的800-876-5753号码:Straight Talk客户服务电话号码
GetHuman:这些常见的Straight Talk客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~tgfjs 常见 Straight Talk 问题的列表)
~tgfjs:“ Account Access”是我尝试使用to call的原因。

~tgfjs对Straight Talk客户服务的评价

GetHuman:那么,您如何总结GetHuman的Straight Talk客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~tgfjs:* out of * live chat agents are rude. They end chat abruptly without asking if you have any other concern, or ensuring that they have answered your question(s) satisfactorily. It's the first time I've encountered Live Chat like this. They make it abundantly clear that you're wasting their time. **In addition, they are very limited in what they can do and they don't say this upfront even when you've already told them your issue. They drag you around procedures only to tell you eventually to call.**They also can't answer simple questions like approximate processing and shipping times. That's standard information (at least for companies other than StraighTalk, that is)!
GetHuman:让我们量化一下您与Straight Talk联系的经验。在1到5的范围内,如何轻松解决Straight Talk问题?
~tgfjs:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~tgfjs:在沟通方面,我会给他们五分之三的two。
GetHuman:Straight Talk快速有效地解决问题的能力又如何呢?
~tgfjs:为此,我要说出五分之二的five。
GetHuman:最后-对其他Straight Talk客户有何建议?
~tgfjs:在一天中的早些时候或深夜给他们打电话。不要忘记Straight Talk可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~tgfjs在November 20th, 2017发生的Straight Talk客户服务问题中得到了一些有用的反馈和措辞。

Straight Talk

1.90 of 5 stars | 736条评论

~tgfjs的Straight Talk评论

寻求帮助的困难
1 5星
沟通质量
2 5星
及时和专业
5 5星
整体客户服务评分
3 5星

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